Join us at Chase and make a real impact every day for your customers, your community, and yourself. Build your career on our strong foundation and help shape what's next- for you and for us. We value creativity, growth, and collaboration, offering opportunities to advance your skills and career. Be part of a team that transforms data into decisions and solutions for a global leader in financial services.
As a Vice President - Screening Service Efficiency & Analytics Strategy Lead within JPMorgan Chase, you will lead the transformation of how sanctions screening performance is measured, analyzed, and improved - shifting the organization from reactive reporting to predictive, actionable insights that reduce false positives, improve performance, optimize end-to-end operational efficiency, and accelerate automation opportunities across the sanctions screening infrastructure and workflow. You will serve as a bridge between analytics/technology teams and operations, compliance, and governance forums, translating complex data into clear "brutal truth" narratives and decision-ready executive reporting.
Job Responsibilities
- Develop and maintain an enterprise metrics framework for sanctions screening, including KPI scorecards and leading/lagging indicators, with clear definitions, sources, and reporting cadence.
- Establish governance standards for metric definitions, data lineage, assumptions, and auditability; maintain documentation to support reviews/exams and change management controls. Lead recurring stakeholder forums to present insights, drive decisions, and track benefits realization from tuning, process changes, and automation.
- Analyze alert/case/disposition/investigation data to identify and quantify drivers of false positives (e.g., name commonality, geography, list updates, transliteration patterns, and data quality issues).
- Produce recurring trend and root-cause analyses on volumes, hit/true match rates, aging/throughput, and backlog drivers; segment performance by scenario/filter, list source, business/product, jurisdiction, and customer/entity attributes.
- Define, monitor, and evolve filter/service KPIs (e.g., alert-to-customer ratio, override rates, repeat-alert rates, list refresh impact, etc)
- Perform structured performance reviews after watchlist updates, ruleset releases, parameter changes, and vendor upgrades; build monitoring to detect drift, sudden spikes, or unusual match patterns and trigger investigations/corrective actions.
- Map the end-to-end sanctions workflow and use data to identify bottlenecks, rework, duplicate effort, and queue imbalance; generate insights on cycle times, handoffs, productivity, and quality outcomes (e.g., reopen rates, QA outcomes, escalation patterns).
- Recommend process control improvements (e.g., triage logic, prioritization schemes, standardization of dispositions, workload routing) with clear success metrics and benefits tracking.
- Identify opportunities to automate low-risk, high-volume outcomes (e.g., repeat false positives, deterministic negative matches, smart routing, etc) and prioritize based on impact and control considerations.
- Build business cases for automation (expected alert reduction, capacity released, control impacts, residual risk) and partner with technology teams to implement analytics-enabled automation (rules-based and ML-assisted). Deliver advanced analytics capabilities (predictive modeling, segmentation, optimization, forecasting) and ensure outputs translate into operational/technology requirements with clear acceptance criteria.
- Design and partner with stakeholders to deploy automated dashboards and recurring reporting tailored to operational, risk/compliance, and executive audiences (e.g., queue health/throughput, QA trends and breach alerts, strategic KPIs and cost-per-alert). Translate complex datasets into clear, decision-ready narratives for senior leaders and governance forums, moving beyond spreadsheets to actionable insights and recommendations.
Required qualifications, capabilities and skills
- 5+ yearsinData Analytics / Business Intelligence
- Banking operations domain expertise, with experience inclient/transaction screening;AML, sanctions, or fraud analyticsexperience
- Demonstrateddata stewardship & controls mindset: implementingdata quality controls,lineage/traceability, anddocumentationsupportingauditabilityandgovernanceProvencommunication and stakeholder management: ability to translate complex analytics intoleadership-ready narrativesand influencetechnical and non-technicalstakeholders
- Experience withbig data / modern data platforms(e.g.,Hadoop, Snowflake, AWS data lakes) and Advanced SQL
- Proficiency in analytics tooling/languages:Alteryx,Pythonand/orR
- Data visualization & reporting: expert-levelTableauand/orPower BI(or similar) to deliverautomated dashboardsandmanagement reporting
- Bachelor's degree required(or equivalent practical experience)
Preferred qualifications, capabilities and skills
- Master's degree preferredinData Science, Statistics, Mathematics, or an MBA with a heavy analytical focus