Global Satellite Network Operations Technician

DRS Global; Stafford (VA); On-site; USD 55,000 - 85,000; Full time

Job summary

SES Space & Defense is seeking a Technician, Global NOSC to monitor and maintain satellite communications and network services. You will troubleshoot remote access, assist customers, and ensure reliable service with timely issue resolution.

The role requires 3–5 years in networking or satellite telecom, willingness to work a 24/7 shift, and the ability to obtain a DoD Secret clearance.

Qualifications

• 3–5 years of technical experience in Networking, IT, or satellite telecom.
• Experience with satellite communications equipment and microwave/radio systems.
• Ability to troubleshoot remotely via phone or email.
• Willingness to work in a 24/7/365 shift environment.
• Candidate must be able to obtain and hold a DoD Secret clearance.

Responsibilities

• Troubleshoot and restore remote access problems, maintaining satellite communications.
• Assist end users in accessing the satellite and resolve transmission inquiries.
• Isolate and restore service to customer networks.
• Provide real-time status on MEO/GEO network traffic.
• Escalate issues to Senior Technician, Global NOC when unresolved.
• Schedule vendor access for remote locations for repair.
• Maintain records of maintenance and repairs.
• Ensure service levels are met per SLAs.

Skills

Satellite communications

Network troubleshooting

Remote access support

Customer service

Shift work

Documentation

Tools

MS Office

Visio

Job description

SES Space & Defense is seeking a Technician, Global NOSC to monitor and maintain satellite communications and network services. You will troubleshoot remote access, assist customers, and ensure reliable service with timely issue resolution.

The role requires 3–5 years in networking or satellite telecom, willingness to work a 24/7 shift, and the ability to obtain a DoD Secret clearance.