Global Sales Support & Proposals Specialist

MGC Diagnostics; Minnesota; On-site; USD 38,000 - 52,000; Full time

Job summary

MGC Diagnostics seeks a Sales Support Coordinator to partner with the Sales team and customers, delivering efficient pre-sale and post-sale support to meet objectives and ensure customer satisfaction.

Responsibilities include coordinating domestic and international activities, preparing proposals, maintaining pricing and product data in Salesforce and ERP, and accurate data entry. Strong English communication, multitasking, and office software skills are essential in a fast-paced environment.

Qualifications

• Minimum of a high school diploma and experience in marketing, business or related area plus 1–2 years experience in a sales support, customer service or marketing or equivalent experience.
• Ability to effectively communicate in English. Excellent written and verbal communication skills and interpersonal skills.
• Above average computer proficiency in Microsoft Office Suite.
• Detail oriented and able to prioritize to manage many tasks at one time.
• Flexibility, adaptability and personality to be able to maintain professionalism under deadlines.

Responsibilities

• Support field sales consultants with pre- and post-sale activities to meet objectives.
• Screen prospects and distribute introductory information to potential customers.
• Prepare and distribute system sales proposals with pre-approved formats, product and configuration descriptions, and pricing.
• May assist selling additional features or services to accounts as requested by field sales consultants.
• Enter and update customer information and marketing leads in Salesforce.
• Maintain pricing and product descriptions in Salesforce and ERP systems.
• Coordinate with internal teams to ensure orders are entered, shipped and invoiced accurately.

Skills

Sales support

Customer service

Time management

Communication skills

Interpersonal skills

Problem solving

Clerical/Tech skills

Analytical skills

Education

Bachelor’s degree in marketing, business or related field

High school diploma

Tools

Salesforce

MS Office Suite

MRP system

Job description

MGC Diagnostics seeks a Sales Support Coordinator to partner with the Sales team and customers, delivering efficient pre-sale and post-sale support to meet objectives and ensure customer satisfaction.

Responsibilities include coordinating domestic and international activities, preparing proposals, maintaining pricing and product data in Salesforce and ERP, and accurate data entry. Strong English communication, multitasking, and office software skills are essential in a fast-paced environment.