Global Sales Ops Leader | AI-Driven Strategy

ServiceNow; New York (NY); On-site; USD 184,000 - 322,000; Full time

Benefits offered by this job

Health plans

401(k) plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow in New York is seeking aSenior Operations leader for the global Sales function to drive business operations, manage executive-level projects, and partner with cross-functional teams. This matrixed, high-growth role shapes budgets, dashboards, and strategic initiatives across the organization.

You will track KPIs, support reporting to sales leadership, align priorities with company goals, and help cultivate a strong, performance-driven culture.

Qualifications

• Experience leveraging AI to improve work processes, decision-making, or problem-solving.

Responsibilities

• Lead global Sales operations, including budgets and dashboards.
• Drive special projects with senior leadership and cross-functional teams.
• Track KPIs and ensure alignment of strategies and activities.
• Support reporting needs and communications to Sales leadership.
• Develop annual objectives with leadership and report quarterly progress.

Skills

AI integration

Budget management

Project management

Leadership

Cross-functional collaboration

People management

Stakeholder management

Analytical thinking

Job description

ServiceNow in New York is seeking aSenior Operations leader for the global Sales function to drive business operations, manage executive-level projects, and partner with cross-functional teams. This matrixed, high-growth role shapes budgets, dashboards, and strategic initiatives across the organization.

You will track KPIs, support reporting to sales leadership, align priorities with company goals, and help cultivate a strong, performance-driven culture.