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Benefits offered by this job
Medical, dental, and vision insurance;
HSA/FSA options
401(k) plan with company matching
Tuition Reimbursement Program
Job summary
IPG Photonics Corporation in Marlborough, MA is seeking a Sales Operations Specialist to serve as the operational backbone of the global sales organization. The role consolidates CRM and CPQ operations, training, enablement, and cross‑functional process improvements to enable senior leadership to focus on strategy and growth. You will own day‑to‑day CRM/CPQ governance and drive adoption across regions, partnering with IT, Finance, Product, and Sales for scalable, reliable systems.
Qualifications
2–4 years of experience in sales operations, revenue operations, or commercial analytics.
Hands-on knowledge of CRM and CPQ platforms (e.g., Microsoft Dynamics, quoting tools).
Demonstrated ability to lead cross-functional projects and process improvements.
Education – Bachelor of Business Administration or equivalent
Responsibilities
Own cross-functional process improvements across sales.
Lead global training on CRM, CPQ, and related tools.
Develop training materials, playbooks, and content.
Provide day-to-day operational support for sales users.
Manage user access, licenses, and role assignments with IT.
Ensure governance of global quote approval workflows.
Skills
CRM
CPQ
Cross-functional leadership
Training delivery
Education
Bachelor of Business Administration
Tools
Microsoft Dynamics
Quoting tools
Job description
IPG Photonics Corporation in Marlborough, MA is seeking a Sales Operations Specialist to serve as the operational backbone of the global sales organization. The role consolidates CRM and CPQ operations, training, enablement, and cross‑functional process improvements to enable senior leadership to focus on strategy and growth. You will own day‑to‑day CRM/CPQ governance and drive adoption across regions, partnering with IT, Finance, Product, and Sales for scalable, reliable systems.