Global Sales Operations & Analytics Specialist

RELX; Kentucky; On-site; USD 71,000 - 119,400; Full time

Benefits offered by this job

Parental leave

Study assistance

Sabbaticals

Wellbeing programs

Job summary

LexisNexis Legal & Professional, part of RELX, is seeking a Sales Operations Specialist to design and manage systems, reporting, and performance frameworks for our Court & Tribunal Data Access Program. The role focuses on delivering accurate insights, aligning performance with business goals, and improving operational efficiency across regions.

The position requires 5+ years in operations, strong Salesforce experience, and the ability to collaborate with cross-functional teams to optimize

Qualifications

• Bachelor's degree or higher in a related field.
• 5+ years in sales operations, business operations, or program management in data-driven contexts.
• Salesforce experience required.
• Ability to design and maintain CRM systems and dashboards.
• Strong analytical and financial modeling skills.

Responsibilities

• Design, maintain, and improve CRM dashboards, reporting pipelines, and KPI frameworks.
• Develop metrics to measure content acquisition, coverage, and data quality.
• Build and maintain territory and opportunity maps aligned to market potential.
• Manage data hygiene across CRM and reporting systems for consistency.
• Prepare quarterly and annual performance reports for senior leadership.
• Collaborate with Program Director and Finance on compensation plan design and administration.
• Track performance data and manage payout workflows with transparency.
• Partner with cross-functional teams to support global program execution.
• Collaborate with the Program Director and Finance to design, model, and administer the variable compensation plan for Account Executives.
• Ensure compensation structures align with regional goals, content value, and partnership complexity.
• Track performance data, manage payout workflows, and ensure transparency in incentive calculations.
• Conduct regular performance analysis to identify trends, gaps, and optimization opportunities.

Skills

Salesforce

CRM dashboards

Data analytics

Financial modeling

Stakeholder coordination

Communication

Education

Bachelor's degree in Business, Finance, Data Analytics, or related field

Tools

CRM software

Job description

LexisNexis Legal & Professional, part of RELX, is seeking a Sales Operations Specialist to design and manage systems, reporting, and performance frameworks for our Court & Tribunal Data Access Program. The role focuses on delivering accurate insights, aligning performance with business goals, and improving operational efficiency across regions.

The position requires 5+ years in operations, strong Salesforce experience, and the ability to collaborate with cross-functional teams to optimize