Global Sales Compensation Engagement Lead

HP; Illinois; On-site; USD 105,000 - 162,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Job summary

HP Inc. is seeking a Sales Compensation Engagement Manager to lead a global, field-facing support team for sales compensation inquiries and communications. You will oversee regional engagement resources and partner with SPM Administration, Data & Integration, and Design teams to drive escalations and continuous improvement.

The role focuses on transforming engagement processes, reducing disputes, and leveraging AI-enabled tools to increase efficiency and insight across Americas, EMEA, and APJ.

Qualifications

• Bachelor’s degree in Business, Finance, HR, or related field.
• 7–10 years of experience in Sales Compensation, Revenue Operations, or Sales Operations.
• 5–7 years of people leadership experience.
• Ability to lead cross-functional operational initiatives across engagement and administration functions.
• Broad understanding of SPM configuration, calculation cycles, and validation controls.
• Experience with an SPM platform (Forma.ai, Varicent, Xactly, SAP Callidus) preferred.
• Experience participating in a compensation transformation or SPM implementation preferred.

Responsibilities

• Lead and develop a global Sales Compensation Engagement team supporting 8,000+ sellers.
• Own claims triage, resolution SLAs, and seller communications.
• Standardize engagement processes across regions while respecting local business requirements.
• Establish clear escalation pathways to SPM Administration, Data & Integration, and Sales Compensation Design teams.
• Provide structured feedback to Administration and Data teams to reduce preventable claims and improve upstream validation controls.
• Monitor dispute trends and partner cross-functionally to drive systemic issue resolution.
• Oversee generation, distribution, and tracking of sales compensation communications and acknowledgements.
• Support training initiatives for new plan rollouts and mid-cycle updates.
• Participate in monthly calculation cycle reviews to understand pay accuracy drivers and systemic adjustment trends.
• Contribute to SPM implementation and broader transformation initiatives.
• Identify and deploy AI-enabled tools to automate case categorization and routing, improve response drafting efficiency, detect dispute patterns, and enhance performance insight reporting.

Skills

People leadership

Stakeholder management

Sales compensation knowledge

Data analysis

Process improvement

AI-enabled tooling

Communication

Cross-functional collaboration

Education

Bachelor's degree in Business/Finance/HR

Tools

Forma.ai

Varicent

Xactly

SAP Callidus

Job description

HP Inc. is seeking a Sales Compensation Engagement Manager to lead a global, field-facing support team for sales compensation inquiries and communications. You will oversee regional engagement resources and partner with SPM Administration, Data & Integration, and Design teams to drive escalations and continuous improvement.

The role focuses on transforming engagement processes, reducing disputes, and leveraging AI-enabled tools to increase efficiency and insight across Americas, EMEA, and APJ.