Global Returns & Remarketing Leader: Drive Value Recovery

Hewlett Packard Enterprise; Spring (TX); Hybrid; USD 122,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Parental leave

Job summary

Hewlett Packard Enterprise seeks a Senior Manager, Worldwide Product Returns and Remarketing to lead strategy and execution for returns, disposition, remarketing, and value recovery across end-of-life products. The role collaborates with operations, finance, category, refurbishment, sales, and regional teams.

Based in Houston, TX or Guadalajara, MX, you will drive KPIs, standardize processes, and advance AI-enabled reverse logistics.

Qualifications

• Global leadership experience to lead distributed teams across regions.
• Strong knowledge of reverse logistics, product returns, remarketing, and inventory optimization.
• Financial and commercial acumen to improve recovery value, manage costs, and influence trade-offs.
• Executive communication to translate complex data into concise insights for senior stakeholders.
• Proven ability to influence cross-functional stakeholders and external partners.
• Continuous improvement mindset with analytics, automation, governance, and scalable operating models.

Responsibilities

• Lead worldwide product returns and remarketing strategy across forecasting, operations, disposition, resale, refurbishment, recycling, and recovery pathways.
• Own business performance for returned, excess, and end-of-life products, including inventory velocity, aging exposure, recovery value, cost, service levels, and customer experience.
• Develop and govern global operating processes, KPIs, and performance routines that improve predictability, compliance, partner execution, and end-to-end accountability.
• Build and manage cross-functional execution plans with reverse logistics, refurbishment, finance, category, sales, planning, regional operations, and external business partners.
• Use market, financial, operational, and inventory insights to identify recovery opportunities, manage risks, forecast outcomes, and recommend actions to senior leadership.
• Drive process standardization, AI and automation, digital enablement, and continuous improvement initiatives that reduce waste, improve cycle time, and scale global execution.

Skills

Leadership

Reverse logistics

Financial acumen

Executive communication

Cross-functional collaboration

Continuous improvement

Education

Bachelor’s or Graduate degree in Supply Chain/ related

Job description

Hewlett Packard Enterprise seeks a Senior Manager, Worldwide Product Returns and Remarketing to lead strategy and execution for returns, disposition, remarketing, and value recovery across end-of-life products. The role collaborates with operations, finance, category, refurbishment, sales, and regional teams.

Based in Houston, TX or Guadalajara, MX, you will drive KPIs, standardize processes, and advance AI-enabled reverse logistics.