Global Returns Analyst: RMA, ERP & AI Tools

Insight Global; United States; On-site; USD 41,328 - 68,880; Part time

Benefits offered by this job

Discounted benefits from Day 1 of employment

Job summary

Insight Global is seeking a Global Returns Analyst for a top client in the AR/VR Industry. This temp contract role offers a pay range of $30-$50/hour based on experience. Responsibilities include processing RMAs, partnering with service centers, and resolving discrepancies via Jira.

The ideal candidate will possess skills in process automation and AI tooling, along with a background in analyzing returns. Competitive benefits available from Day 1 of employment.

Responsibilities

• Processing RMAs and analyzing driving factors for returns.
• Partnering with service centers.
• Resolving discrepancies via Jira cases with service centers.
• Filing disputes for all retail customers through their portals and processes.

Skills

Processing RMAs

Analyzing driving factors for returns

Process Automation

AI assistance (Claude, Internal AI tooling)

Using ERP systems (ideally Oracle)

Experience with consumer electronics

Job description

Insight Global is seeking a Global Returns Analyst for a top client in the AR/VR Industry. This temp contract role offers a pay range of $30-$50/hour based on experience. Responsibilities include processing RMAs, partnering with service centers, and resolving discrepancies via Jira.

The ideal candidate will possess skills in process automation and AI tooling, along with a background in analyzing returns. Competitive benefits available from Day 1 of employment.