Global Retail Construction Program Lead

Lego Group; Boston (MA); On-site; USD 108,000 - 162,000; Full time

Benefits offered by this job

Hybrid working model

Life and disability insurance

Colleague discount

Bonus scheme

Job summary

The LEGO Group in Boston is seeking an experienced Program and Account Manager to lead the LBR roadmap and project plan across the North American region. You will drive cross‑functional collaboration and ensure timely delivery of store openings and upgrades.

Responsibilities include stakeholder management, budget oversight, and process improvement. The role offers a hybrid work model, comprehensive benefits, and opportunities to shape premier retail experiences with global partners.

Qualifications

• Experience in the delivery of retail construction, retail project management or business development industry.
• Proven track record of being able to manage multiple projects/tasks at one time.
• Experience of working with and streamline to a fruition of a project.
• Highly effective negotiation skills.
• Track record of working with top level Stakeholders, including level of presentation skills and professional behavior.
• Reacts to project adjustments and alterations promptly and efficiently.

Responsibilities

• Act as Key stakeholder contact for Global Construction and Projects
• Active Participation in Global LEGO Retail cross function/synergy meetings
• Educate new and existing LEGO Retail team members in our global processes and enhancements
• Drive After Action Review annually yearly, analyzing and capturing of historical data and trends to promote competitive advantage in future years
• Oversee the coordination and process of Global incoming and outgoing information
• Actively support global teams in project planning and achieving milestones; providing support and global leadership as necessary.
• Drive and manage regular retail collaboration meetings and follow up
• Work closely with Finance departments on budget and approval tracking
• Support the future collaboration of projects and roll‑out with LBR across the North American Region
• Support the continued LBR Project upgrades and Refurb Lites
• Provide timely updates as to program status to key stakeholders, including Leadership team
• Drives alignment with the LBR Stakeholders and LEGO Retail Team
• Acts upon approvals for Business Cases and Briefing documents for new LBR projects
• Derives, implements and manages new project processes as required
• Drives alignment with the Global Construction and PM team to support and control effective store openings
• Drives alignment with the LBR Team and Global Implementation team to insure smooth project control and effective store openings
• Responsible for LBR fixture forecast tracking, ensuring all demands and ad‑hoc project requirements are met
• Responsible for continually evaluating the external relationship and processes as set currently; empowered to challenge details, in an effort to streamline, improve and gain insight.
• Support the North America LEGO Branded Retail Stores (LBR) growth by effectively and efficiently achieving the goal of delivering Global standards and Brand principles.
• Coordinate the efforts of the Global and Local Project teams, Local Construction Managers and third party external vendors.
• Account management, creating and delivering new project processes, quality / safety control and budgetary requirements.
• Strong internal and external stakeholder management and communication is expected
• Experience in the delivery of retail construction, retail project management or business development industry

Skills

Stakeholder management

Vendor coordination

Project management

Microsoft Office

Microsoft Project

CAD/PDF familiarity

Tools

CAD

PDF tools

Microsoft Project

Job description

The LEGO Group in Boston is seeking an experienced Program and Account Manager to lead the LBR roadmap and project plan across the North American region. You will drive cross‑functional collaboration and ensure timely delivery of store openings and upgrades.

Responsibilities include stakeholder management, budget oversight, and process improvement. The role offers a hybrid work model, comprehensive benefits, and opportunities to shape premier retail experiences with global partners.