Global Recruiting Operations Lead

salesforce.com, inc.; Atlanta (GA); On-site; USD 117,400 - 177,600; Full time

Job summary

Salesforce is seeking a strategic Recruiting Operations Manager to optimize our global recruiting systems and processes. The role requires coordinating with Recruiting leadership and cross-functional partners to drive scalable, automated workflows and reliable data insights.

The ideal candidate brings 5+ years in recruiting operations, strong stakeholder influence, and hands-on experience with Workday, GoodTime, or HackerRank in a matrix, global environment.

Qualifications

• 5+ years of experience in Recruiting Operations, HR Operations, or a related field.
• Understanding of recruiting processes, systems, and lifecycle workflows; able to operate as an SME
• Experience supporting large-scale tech or process implementations and managing complex stakeholder groups
• Strong analytical skills with the ability to extract insights from data, identify trends, and develop recommendations
• Excellent project management, organization, and communication skills; able to synthesize and connect large volumes of information
• Skilled in stakeholder influence and driving alignment in cross-functional environments
• Proficiency in Google Workspace (Docs, Sheets, Slides, Drive), Slack, and Smartsheet

Responsibilities

• Stakeholder Management & Process Leadership: Act as a trusted partner to Recruiting leadership and cross-functional teams. Represent the recruiting function in large-scale projects, influence decision-making, and provide SME-level guidance on recruiting operations, tools, and workflows.
• Recruiting Systems & Tool Optimization: Own and continuously improve components of our recruiting technology stack (ATS, scheduling platforms, assessments, etc.) by identifying gaps, evaluating processes, and creating impact in partnership with systems teams.
• Process Design & Implementation: Lead process improvement initiatives focused on scalability, automation, and simplification. Leverage insights to design streamlined workflows that reduce manual effort and improve quality and consistency across global teams.
• Data Analysis & Insights: Leverage recruiting and operational data to identify trends, monitor performance, and develop actionable insights. Drive accountability around metric adoption, reporting integrity, and operational KPIs.
• Program & Project Support: Support the planning and execution of recruiting programs and technology implementations. Track milestones, ensure cross-functional alignment, and surface risks and dependencies early.
• Resource & Knowledge Management: Oversee the development and governance of process documentation, training materials, and self-serve knowledge resources. Ensure accessibility, accuracy, and usability across teams.
• Enablement & Event Logistics: Partner with Recruiting Enablement to manage logistics for in-person and virtual events. Ensure a seamless experience for facilitators, attendees, and stakeholders.

Skills

Recruiting operations

HR operations

Stakeholder management

Data analysis

Project management

Cross-functional collaboration

Google Workspace

Slack

Smartsheet

Tools

Workday

GoodTime

HackerRank

Job description

Salesforce is seeking a strategic Recruiting Operations Manager to optimize our global recruiting systems and processes. The role requires coordinating with Recruiting leadership and cross-functional partners to drive scalable, automated workflows and reliable data insights.

The ideal candidate brings 5+ years in recruiting operations, strong stakeholder influence, and hands-on experience with Workday, GoodTime, or HackerRank in a matrix, global environment.