Global Program Manager: Delivery Excellence & Frameworks

CBRE; New York (NY); On-site; USD 125,000 - 140,000; Full time

Benefits offered by this job

401(K)

Health insurance

Dental insurance

Life insurance

Vision insurance

Job summary

CBRE seeks a Senior Project/Program Manager to drive operational excellence across global delivery teams in a remote, flexible-hour role supporting a large client program. You will develop scalable delivery frameworks, standardize methodologies, improve governance, and embed best practices across the client portfolio.

Working with senior leadership, you will create repeatable processes and operational playbooks to enhance consistency, quality and commercial performance while coordinating across

Qualifications

• Bachelor's Degree preferred with 8-10 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience working in a global environment
• The innovative mentality to develop methods that go beyond existing solutions.
• Ability to solve unique problems using standard and innovative solutions having a broad impact on the business.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Expert organizational skills with an advanced inquisitive mindset.

Responsibilities

• Develop and implement project delivery playbooks, SOPs and operational frameworks.
• Create standardized project management methodologies across multiple programs.
• Drive continuous improvement initiatives across project delivery.
• Review existing delivery processes and identify opportunities for greater efficiency.
• Establish governance structures, reporting standards and quality assurance processes.
• Support mobilization of new client accounts and major programs.
• Mentor and coach Project Managers on delivery best practices.
• Work alongside Directors to improve operational performance across the business.
• Produce templates, guidance documents and knowledge-sharing materials.
• Lead lessons learned workshops and ensure best practices are embedded.
• Monitor KPIs, project health and operational metrics.
• Support strategic planning and organizational change initiatives.

Job description

CBRE seeks a Senior Project/Program Manager to drive operational excellence across global delivery teams in a remote, flexible-hour role supporting a large client program. You will develop scalable delivery frameworks, standardize methodologies, improve governance, and embed best practices across the client portfolio.

Working with senior leadership, you will create repeatable processes and operational playbooks to enhance consistency, quality and commercial performance while coordinating across