Global Program Delivery COE Lead

Vertiv; Westerville (OH); On-site; USD 120,000 - 180,000; Full time

Job summary

Vertiv in Westerville, Ohio seeks a Program Delivery COE Lead to run the IT Center of Excellence and enterprise capability programs, aligning delivery practices, talent development, and continuous improvement to boost efficiency and maturity.

The role defines scalable standards, learning pathways, and communities of practice, partners with senior IT and business leaders, and drives adoption of agile, hybrid, and structured delivery approaches across the organization.

Qualifications

• Undergraduate Degree in Business Administration, Information Technology, Engineering, or a related field.
• 12+ years of Program and Project Management and Delivery experience.
• Proven experience building enterprise standards, delivery frameworks, and COE functions.
• Experience building scalable frameworks, learning programs, and enterprise enablement structures.
• Experience with developing, coaching, and mentoring program and project managers across all levels of experience.
• Advanced understanding of delivery methodologies (e.g., Agile, Hybrid, Waterfall) and when to execute each methodology.
• Certification in project management (PMP, Scrum Master, etc.)
• Certification in process improvement (LEAN/Six Sigma) preferred
• Ability to influence across all levels of the organization, building relationships at all levels.
• Strong ability to collaborate across all levels and foster alignment across diverse teams and geographies
• Exceptional communication and interpersonal skills, with the ability to build trust, inspire collaboration, and navigate cultural and geographic diversity
• Experience navigating a global organization
• This role is in the office 5 days per week with the potential for domestic/international travel upwards of 25% annually

Responsibilities

• Building and scaling a world-class program delivery capability that serves as an enterprise enabler for growth, efficiency, and innovation
• Designing and maintaining standards, frameworks, templates, playbooks, and guidance for project, program, product, and service delivery
• Establishing competency models, role profiles, learning journeys, and career development pathways across IT delivery roles
• Partnering with senior IT and business leaders to assess maturity, identify gaps, and prioritize capability-building investments
• Developing and overseeing communities of practice, coaching, mentoring, onboarding, and knowledge management programs
• Supporting adoption of agile, predictive, and hybrid delivery approaches in a way that fits the organization’s operating model
• Defining success measures for capability adoption, maturity improvement, delivery consistency, and organizational readiness
• Driving continuous improvement across methods, tools, reporting practices, and lessons-learned processes

Skills

Program management

Project delivery

Agile methods

Hybrid delivery

COE leadership

Stakeholder influence

Learning & coaching

Cross-functional collaboration

Education

Undergraduate degree in business/IT/engineering

Job description

Vertiv in Westerville, Ohio seeks a Program Delivery COE Lead to run the IT Center of Excellence and enterprise capability programs, aligning delivery practices, talent development, and continuous improvement to boost efficiency and maturity.

The role defines scalable standards, learning pathways, and communities of practice, partners with senior IT and business leaders, and drives adoption of agile, hybrid, and structured delivery approaches across the organization.