Global Product Content & Operations Specialist

G Adventures, Inc.; Boston (MA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Travel perks

Birthday off

Vacation time

Parental leave

Recognition program

Learning & growth opportunities

Job summary

G Adventures, Inc. is seeking a Product Operations Specialist to ensure content accuracy across digital and print platforms, coordinating with regional teams and external vendors to deliver high-quality product offerings.

The role focuses on maintaining consistent tone, reviewing content changes, and supporting product development. You'll monitor content performance, assist in new activity development, and manage web audits while collaborating with marketing, operations and sales to align with

Qualifications

• Minimum 4 years of writing experience.
• Experience working in international travel within Operations, Product or Sales.
• Proven ability to collaborate effectively with cross-functional teams and build positive relationships with stakeholders at all levels.
• Experience in drafting clear, concise content for internal and external communications, including notifications and updates.
• Proficient in content management systems and booking platforms, and in using Google Docs & Wufoo forms.

Responsibilities

• Review, edit and ensure the accuracy and consistency of content across digital platforms (website) and printed materials (brochures).
• Maintain up-to-date verbiage and tone in content, implementing strategic updates and ensuring alignment with company goals and messaging.
• Review and approve proposed content changes with Directors and regional teams to align with regional strategies.
• Participate in product and tour development processes, aiding planning and execution of product changes.
• Oversee brochure proofs for the region, ensuring accuracy and marketing standards compliance.
• Support or lead web audits to ensure content quality and alignment with tour offerings.
• Draft and distribute updates to travelers and the Sales team regarding important changes.
• Collaborate with Director, Product and regional teams to identify new activities and day tours.

Skills

Writing

Cross-functional collaboration

Communication

Multitasking

Attention to detail

Tools

CMS

Booking platforms

Google Docs

Wufoo forms

Job description

G Adventures, Inc. is seeking a Product Operations Specialist to ensure content accuracy across digital and print platforms, coordinating with regional teams and external vendors to deliver high-quality product offerings.

The role focuses on maintaining consistent tone, reviewing content changes, and supporting product development. You'll monitor content performance, assist in new activity development, and manage web audits while collaborating with marketing, operations and sales to align with