Global Process Owner: Sales & Service (Aftermarket) - ERP

Moog Inc; East Aurora (NY); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Bonus opportunities

Matching 401k

Relocation assistance

Employee Stock Purchase Plan

Job summary

Moog Inc. in Buffalo/East Aurora, NY is seeking a Global Business Process Owner for Sales & Service (Aftermarket) to drive standardized, scalable processes across the ERP transformation and beyond. You will govern aftermarket workflows and align ERP configurations with global needs.

You will lead cross‑functional teams, partner with stakeholders, and guide testing, adoption, and continuous improvement while balancing global standardization and local variation.

Qualifications

• Bachelor's degree in a technical or business discipline or equivalent experience.
• At least 7 years in aftermarket or Sales & Services.
• SAP ECC and/or S/4HANA experience with SAP Activate.
• Strong leadership and distributed-team experience (3+ years).
• Lean/ Six Sigma experience and continuous improvement mindset.
• Willingness to travel ~30% domestically and internationally.

Responsibilities

• Define and govern global aftermarket processes within ERP transformation.
• Ensure ERP configurations align with global standards and process requirements.
• Lead testing, adoption, and change management across regions.
• Collaborate with regional SMEs and process champions to harmonize processes.
• Monitor performance post‑go‑live and drive continuous improvement.

Skills

Leadership

Communication

Stakeholder management

Decision making

Global teamwork

Education

Bachelor's degree in technical or business discipline

Tools

SAP ECC/S4 Hana

Job description

Moog Inc. in Buffalo/East Aurora, NY is seeking a Global Business Process Owner for Sales & Service (Aftermarket) to drive standardized, scalable processes across the ERP transformation and beyond. You will govern aftermarket workflows and align ERP configurations with global needs.

You will lead cross‑functional teams, partner with stakeholders, and guide testing, adoption, and continuous improvement while balancing global standardization and local variation.