Global Process Director - Logistics Excellence

supply-chain; Westerville (OH); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K plan

Paid vacation

Paid holidays

Job summary

DHL Supply Chain in Westerville, OH is seeking a Process Director LLP SCO to shape the future of our global processes. You will lead design, standardization and implementation across operations, translating strategy into measurable financial and operational results.

This role focuses on operational excellence, service quality, and capability development, driving continuous improvement and a globally consistent way of working across LLP SCO.

Qualifications

• Senior Project Management and change management expertise, required.
• LLP SCO / 4PL operational expertise and/or transport management knowledge, required.
• Operational transformation, continuous improvement and change management leadership experience, required.
• Knowledge and practice in process design, standardization and implementation, required.
• Exceptional stakeholder engagement, communication and influencing skills, required.
• Data-driven decision making, KPI management and root-cause analysis capability, required.

Responsibilities

• Develops, standardizes and deploys processes, training frameworks and operational playbooks across LLP SCO operations worldwide.
• Supports automation, digitalization and scalable operating model initiatives across global operations.
• Develops processes and standardization to establish and embed as widespread practice ‘the best way we know how’ including in areas such as: Implementation & Start Up Practices (First Priority)
• Opportunity to Delivery (O2D) practices in LLP SCO
• Offshoring processes (both those for establishing transfers and then running steady-state)
• Establishes process maturity that connects strongly across other standardization functions e.g.: Transport of Tomorrow (ToT) standard transport management processes leveraging OTM Cloud

Skills

Senior Project Management

LLP SCO / 4PL Ops

Operational transformation

Process design & standardization

Stakeholder engagement

Data-driven decision making

Job description

DHL Supply Chain in Westerville, OH is seeking a Process Director LLP SCO to shape the future of our global processes. You will lead design, standardization and implementation across operations, translating strategy into measurable financial and operational results.

This role focuses on operational excellence, service quality, and capability development, driving continuous improvement and a globally consistent way of working across LLP SCO.