Director Operations

DHL Supply Chain; Westerville (OH); On-site; Confidential; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Prescription benefits

Discounted stock purchase

General bonus plan

401K

Generous PTO

Job summary

DHL Supply Chain seeks an Operations Director to lead multiple distribution centers and drive customer success through strong leadership of managers and supervisors. You will cultivate relationships with clients, align operational goals with business strategy, and uphold DHL’s high standards of service across a nationwide footprint.

The role emphasizes building leadership capacity, cross-functional collaboration, and strategic growth opportunities within a premier global logistics network.

Qualifications

• Bachelor’s degree or equivalent required.
• MBA or equivalent preferred.
• 7+ years in supply chain required.
• 3+ years in strategy, operations, or organization design required.
• Experience as a management consultant or in a strategic supply chain role preferred.

Responsibilities

• Drive a culture of performance and results through your teams.
• Assemble and advise strong teams at each distribution center in your group.
• Lead multiple teams and support their professional development at all levels.
• Support your group and drive performance by developing a strong network across DHL Supply Chain’s functional departments.
• Be a key member of the management team of the largest global supply chain company.
• Take advantage of development and educational programs to grow your leaders.
• Collaborate with your manager on growth and career direction.
• Enjoy entrepreneurial-like freedom to structure your business unit.
• Deliver tangible results and contribute to growth.

Skills

Leadership

Operations management

Strategy development

Stakeholder management

Team development

Customer relationships

Business development

Education

Bachelor's degree

MBA

Job description

DHL Supply Chain is seeking a Director of Operations for our Dedicated Delivery team within the Automotive sector. The ideal candidate will bring extensive third-party logistics (3PL) experience, with a strong emphasis on transportation and dedicated delivery solutions.

This leadership role is responsible for driving operational excellence, financial performance, and strategic execution across a complex, multi-site account portfolio. In addition, the Director will serve as a key partner in business development efforts, providing consultative expertise to support growth opportunities and customer expansion initiatives.

Candidates must possess a proven track record of leading large-scale transportation operations, delivering results in dynamic environments, and influencing both internal and external stakeholders. The position has a minimum travel requirement of up to 50%.

Director Operations

The Director of Operations has a national salary range of $150,000 - $200,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan, 401K and a generous PTO policy.

Do you get energized by leading and motivating multiple managers and operations? Are you highly organized with the ability to prioritize a long list of equally meaningful responsibilities? Do you consider yourself to be self-sufficient with a level of expertise to hold all resources and areas of the business transparent and accountable?

It takes a special kind of person to do those types of things successfully. If you are that kind of person, DHL Supply Chain has the opportunity for you.

Job Description

We’re looking for an Operations Director to lead multiple distribution centers – each with individual customers who have their own sets of requirements. You’ll cultivate customer relationships, becoming an extension of their business and enabling DHL Supply Chain to play a required role in their success. You’ll be held to very high standards – because our company has set a very high standard in our industry.

Our ideal Operations Director has a full understanding of the importance of customer relationships – including the crucial role of the General Manager, Operations Managers and front-line Supervisors in growing those relationships. This position is a critical link between each distribution center and senior leadership and is held accountable for the success and growth of the group.

• You’ll drive a culture of performance and results through your teams
• You’ll assemble and advise strong teams at each distribution center in your group
• You’ll lead multiple teams and support their professional development at all levels
• You’ll support your group and drive performance by developing a strong network throughout DHL Supply Chain’s functional departments
• You’ll be a key member of the management team of the largest global supply chain company
• You’ll have access to a myriad of development and educational programs to help your leaders grow
• You’ll work with your manager on developing your growth and career direction
• You’ll have entrepreneurial-like freedom to structure your business unit
• You’ll get results
• You’ll love it

Required Education And Experience

• Bachelors degree or equivalent experience, required
• MBA or equivalent, preferred
• 7+ years of experience within supply chain, required
• 3+ years of progressive experience in at least one of the following: strategy development and implementation, operations management, or organization design and implementation, required
• Experience as a management consultant or in a strategic role within a supply chain function, preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.