Global Process Controller

CBRE Group, Inc.; BLOOMINGTON, Northern (MN, KY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

CBRE Group, Inc. is seeking a Global Process Controller to lead multiple real estate accounting teams and provide accurate client reporting for portfolios. You will implement compliant processes, manage client relationships, and support strategic initiatives across the organization.

Responsibilities include leading training, pricing services, and ensuring timely payments and reporting. This role requires strong analytical skills, leadership, and experience in a matrix-based environment.

Qualifications

• Degree in accounting or finance from a four-year college or university.
• Minimum 10 years of experience including prior management experience.

Responsibilities

• Lead multiple real estate accounting teams to provide accurate and timely client reporting.
• Manage client relationships for multiple strategic accounts and ensure compliance with reporting requirements.
• Supervise staff, approve recruitment decisions, and plan staffing and utilization.
• Analyze pricing for scope changes, price additional services, and create pricing estimates for new opportunities.
• Ensure monthly pricing allocations are entered into PeopleSoft and act as single point of contact for markets/clients.

Job description

About The Role

As a CBRE Global Process Controller, you will lead multiple real estate accounting teams to provide accurate and timely client reporting for assigned portfolios of CBRE clients and properties. Implements processes to ensure compliance with reporting requirements. Manages client relationships for multiple strategic accounts.

What You'll Do:

• Lead a global training team responsible for developing and delivering training programs that support employee onboarding, performance, and professional development.
• Design, facilitate, and coordinate departmental training sessions to ensure employees have the knowledge and resources needed to be successful in their roles.
• Manage a specialized support team responsible for resolving complex operational issues, setting priorities, assigning work, and ensuring timely resolution of requests.
• Analyze and price scope of service changes from team managers, and prices additional services based on the knowledge of the department's pricing platform. Identifies and recommends consulting opportunities to managers, market leaders, and/or clients.
• Create pricing estimates for new business opportunities. Ensures monthly pricing allocations are accurately entered into PeopleSoft.
• Function as a single point of contact for a market and/or Strategic Account Client.
• Assist Senior Management with implementation of strategic department and corporate initiatives.
• Troubleshoot called out issues and ensures all customer requests are handled timely, accurately and with a focus on customer service. Creates a positive customer experience by opening and maintaining constructive and reliable lines of communication.
• Participate and/or lead all aspects of internal and external property and client transitions. Works with other internal teams in handling special requirements as defined in the Management Agreement and scope of services in the Financial Services Agreement.
• Verifiy and ensure accounting team's debt, real estate tax, sales tax and owner distribution payments are made timely and internal databases are updated and maintained accordingly.
• Review staff work product, including financial packages, to ensure its complete, accurate and timely release to internal departments and external clients.
• Provide formal supervision to individual employees within single functional or operational area. Approves subordinate's recommendations for staff recruitment. Plans and monitors appropriate staffing levels and utilization of labor, including overtime.
• Solve sophisticated problems and look after a variety of options in sophisticated situations. Requires authority level analytical and quantitative skills with shown experience in developing strategic solutions for a growing matrix-based multi-industry sales environment.
• Make decisions with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting department goals. Errors in judgment may cause long‑term impact to co‑workers, supervisor, department and/or line of business.
• Comprehend and analyze, and interprets the most complex business documents. Ability to respond effectively to most critical issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on sophisticated topics to employees, clients, top management and/or public groups. Ability to empower and negotiate effectively with key employees, top management, and client groups to take desired action.

What You'll Need:

To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

• Degree from a four‑year college or university program with an emphasis in accounting or finance. A minimum of 10 years prior experience required to include prior management experience.
• Requires in-depth knowledge of financial terms, principles and compliance. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward‑thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.