Global Print Care Pack Portfolio Leader

HP Inc.

Spring (TX)

On-site

USD 105,000 - 162,000

Full time

14 days+

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long term/short term disability

Employee assistance program

Flexible spending account

Life insurance

Parental leave (4-12 weeks)

11 paid holidays

Flexible vacation and sick leave

Job summary

HP Inc. is seeking a Print Consumer Care Pack Global Portfolio Manager to lead the global print Care Pack portfolio.

You will collaborate with product teams to shape strategy and roadmaps (HW, SW/Solutions, Services), coordinate with regional teams, GTM owners and the Customer Support Organization to align on customer needs and address gaps and risks. You will enable Care Pack SKUs, activate CP bundles with consumer printers NPIs, and provide ongoing support for the Services portfolio, tools,

Qualifications

Four-year or Graduate Degree in Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
7-10 years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.

Responsibilities

Takes charge of planning of Print Consumer Care Pack portfolios throughout their entire lifecycle, ensuring alignment with pricing strategies, seamless end-to-end service delivery, and readiness for sales, along with their associated processes.
Set up and maintains Care Pack SKUs in the HP systems and tools for all HW Print consumer products.
Works across regions/geographies and WW teams to develop and/or implement new/enhanced services, solutions, or programs and associated processes to meet emerging customer/market needs and fuel profitable growth
Performs business analysis, identifies root cause, and develops recommendations/ solutions to drive business improvements.
Leads and develops product support or solution(s) planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.
Represents services on product or solution core teams and provides service requirements into product development stages/phases, e.g., Product warranty support and cost analysis, and Service Product Marketing content/collateral.
Utilizes technical and business skills to lead complex cross- functional activities that drive continuous growth of the services business.