Print Consumer Care Pack Global Portfolio Manager

Hewlett Packard Enterprise; Spring, Northern (TX, KY); Hybrid; USD 105,000 - 162,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Parental leave

Paid holidays

Vacation and sick leave

Job summary

Hewlett Packard Enterprise seeks a Global Portfolio Manager for Print Consumer Care Pack to lead the portfolio strategy, pricing alignment, and sales readiness across regions. You will define service offerings, coordinate with product teams, and ensure end-to-end delivery of care pack services.

The role requires strong analytical and cross-functional leadership, with experience in product/service planning and go-to-market execution within a global hardware ecosystem.

Qualifications

• Four-year or graduate degree in business administration or related discipline.
• 7–10 years of work experience in service business management, delivery, solution architecture, business planning or related field.

Responsibilities

• Plan Print Consumer Care Pack portfolios throughout their lifecycle with alignment to pricing strategies and sales readiness.
• Set up and maintain Care Pack SKUs in HP systems and tools for all HW Print consumer products.
• Collaborate across regions to implement new/enhanced services, solutions, or programs.
• Perform business analysis, identify root causes, and develop recommendations for improvements.
• Lead service planning across lifecycle, including conformance to pricing strategies and end-to-end delivery.
• Represent services on product/solution core teams and provide service requirements for development stages.

Skills

Analytics

Business Development

Business Strategies

Business To Business

Customer Relationship Management

Data Analysis

Digital Marketing

Go-to-Market Strategy

Key Performance Indicators (KPIs)

Market Research

Marketing

Marketing Strategies

New Product Development

Product Management

Product Marketing

Product Strategy

Project Management

Thought Leadership

Value Propositions

Education

Four-year or Graduate Degree in Business Administration, or related discipline

Job description

Print Consumer Care Pack Global Portfolio Manager**Description -**The consumer Care Pack team is seeking for a Service Portfolio Manager to lead the global print Care Pack portfolio.In this role, you’ll collaborate with product teams to influence an align on the Care Pack strategy and roadmaps (HW, SW/Solutions, Services), work with regional teams, GTM owners and the Customer Support Organization to understand and address customer and/or market needs, gaps, risks, and issues related to Print Consumer Care Pack. You will be responsible for enabling Care Pack sku's, activating CP bundles with consumer printers NPIs and provide on-going support and maintenance for print Care Pack Services portfolio, tools, and processes related to the success of consumer services.**Responsibilities*** Takes charge of planning of **Print Consumer Care Pack portfolios throughout their entire lifecycle**, ensuring alignment with pricing strategies, seamless end-to-end service delivery, and readiness for sales, along with their associated processes.* **Set up and maintains Care Pack SKUs** in the HP systems and tools for all HW Print consumer products.* **Works across regions/geographies and WW teams** to develop and/or implement new/enhanced services, solutions, or programs and associated processes to meet emerging customer/market needs and fuel profitable growth* Performs business analysis, **identifies root cause, and develops recommendations/ solutions** to drive business improvements.* Leads and develops product support or solution(s) planning over entire lifecycle, including conformance to **pricing strategies, end-to-end service delivery and sales readiness** and associated processes.* **Represents services on product or solution core teams** and provides service requirements into product development stages/phases, e.g., Product warranty support and cost analysis, and Service Product Marketing content/collateral.* Utilizes **technical and business skills to lead complex cross- functional activities** that drive continuous growth of the services business.****Education & Experience** Recommended*** Four-year or Graduate Degree in Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.* 7-10 years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.**Knowledge & Skills** • Analytics • Business Development • Business Strategies • Business To Business • Customer Relationship Management • Data Analysis • Digital Marketing • Go-to-Market Strategy • Key Performance Indicators (KPIs) • Market Research • Marketing • Marketing Strategies • New Product Development • Product Management • Product Marketing • Product Strategy • Project Management • Thought Leadership • Value Propositions **Cross-Org Skills** • Effective Communication • Results Orientation • Learning Agility • Digital Fluency • Customer Centricity **Impact & Scope** • Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. **Complexity** • Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. **Disclaimer** • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.The pay range for this role is **$105,050** to **$161,800** USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. **Benefits:** HP offers a comprehensive benefits package for this position, including:* Health insurance* Dental insurance* Vision insurance* Long term/short term disability insurance* Employee assistance program* Flexible spending account* Life insurance* Generous time off policies, including;* 4-12 weeks fully paid parental leave based on tenure* 11 paid holidays* Additional flexible paid vacation and sick leave (US benefits overview)The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.**Job -**Services**Schedule -**Full time**Shift -**No shift premium (United States of America)**Travel -**No**Relocation -****Equal Opportunity Employer (EEO) -**HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).