Global Pricing Risk & Process Manager

American Express; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

American Express seeks a Pricing Project Manager to drive cross-functional initiatives within the GMNP and Pricing Infrastructure & Business Operations teams in the United States. You will develop plans, analyze data, manage stakeholders, and remove roadblocks to optimize pricing processes across regions.

The role emphasizes collaboration with Servicing, Client Management and Regional Pricing teams, with a focus on identifying gaps, recommending solutions, and implementing controls.

Qualifications

• 4+ years of project/program management focusing on process improvement and cross-functional initiatives.
• Strong analytical skills to assess complex processes and implement solutions.
• Excellent written and verbal communication with executive presence.
• Bachelor's degree is required; merchant experience is a plus.

Responsibilities

• Manage projects with plans and timelines, analyze data, manage stakeholders, escalat and clear roadblocks, track and execute workstreams.
• Collaborate with Servicing, Client Management and Regional Pricing teams to review Pricing related processes, identify gaps, assess root causes, and advise on recommended solutions.
• Partner with Controls Management and Regional Pricing teams to identify pricing errors, propose and implement controls while also providing meaningful reporting to Pricing leadership.
• Coordinate Issue Event framework processes, including reviewing gaps, initiating issues/events, gathering milestone support, monitoring progress, and preparing reports.
• Identify both process and system/tool improvement opportunities to drive greater efficiency and ensure all key processes and procedures are well-documented.

Skills

Project management

Analytical skills

Communication skills

Executive presence

Strategic thinking

Education

Bachelor's degree

Tools

Microsoft Office

Job description

American Express seeks a Pricing Project Manager to drive cross-functional initiatives within the GMNP and Pricing Infrastructure & Business Operations teams in the United States. You will develop plans, analyze data, manage stakeholders, and remove roadblocks to optimize pricing processes across regions.

The role emphasizes collaboration with Servicing, Client Management and Regional Pricing teams, with a focus on identifying gaps, recommending solutions, and implementing controls.