Strategic Partner Solutions Manager

Jobtailor; Atlanta (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

American Express is seeking a Senior Partner-Facing Product Manager to align partner roadmaps with strategic product priorities and business objectives. You will work with GMNS Product teams and various stakeholders to translate partner needs into actionable product requirements and roadmap recommendations.

Ideal candidates bring 5+ years in partner-facing roles within payments or fintech, strong relationship-building, and data-driven decision-making skills.

Qualifications

• 5+ years in partner-facing, product management, consulting, strategy, business development, or related roles.
• Experience in payments, financial services, technology, or platform businesses.
• Ability to build trusted relationships with strategic partners and collaborate across cross-functional teams.
• Experience translating customer or partner needs into product requirements, business cases, or roadmap recommendations.
• Strong analytical and problem-solving skills.
• Ability to evaluate competing priorities, make data-driven recommendations, and communicate trade-offs.
• Working knowledge of payments, network products, digital commerce, or related fintech ecosystems.
• Ability to quickly develop expertise in American Express network capabilities and product offerings.
• Ability to influence stakeholders in a highly matrixed organization without direct authority.
• Excellent communication and presentation skills with internal stakeholders and external partners.
• Ability to travel for partner and stakeholder meetings, estimated up to 20%.
• Employment eligibility to work with American Express in the United States is required; visa sponsorship not pursued.

Responsibilities

• Support and manage partner-specific technical roadmaps aligned with partner product strategies and shared objectives.
• Develop understanding of partners' business priorities and capabilities to identify growth opportunities and differentiated solutions.
• Translate partner requirements into product requirements, business cases, and roadmap recommendations.
• Collaborate with GMNS Product teams to prioritize enhancements and resolve competing priorities.
• Represent partner perspectives in product planning, roadmap reviews, and prioritization discussions.
• Coordinate product delivery, launch readiness, and partner outcomes with Solutions Enablement and Partner Account Management.
• Serve as a trusted advisor in strategic product discussions with partners.
• Identify risks, manage dependencies, and drive alignment across internal and external teams.
• Capture and synthesize partner feedback, market insights, and industry trends to inform improvements.

Skills

Partner-facing product management

Analytical skills

Stakeholder influence

Communication skills

Problem solving

Presentation skills

Relationship building

Collaboration

Data-driven decision making

Risk management

Job description

American Express is seeking a Senior Partner-Facing Product Manager to align partner roadmaps with strategic product priorities and business objectives. You will work with GMNS Product teams and various stakeholders to translate partner needs into actionable product requirements and roadmap recommendations.

Ideal candidates bring 5+ years in partner-facing roles within payments or fintech, strong relationship-building, and data-driven decision-making skills.