Global PMR Operations Leader

DR Decisions Resources LLC; Ann Arbor (MI); Hybrid; USD 140,000 - 190,000; Full time

Job summary

DR Decisions Resources LLC is seeking a Senior Manager, Research Analysis to lead a global PMR and Healthcare Research operations team. You will drive end-to-end delivery, process excellence, and vendor governance while supporting strategic initiatives to improve efficiency, quality, and scalability.

The role bridges research teams with consulting stakeholders and operational support, fostering continuous improvement and collaboration across functions.

Qualifications

• Bachelor's or master's degree in Life Sciences, Pharmacy, Healthcare, Business Administration, Market Research, or related field.
• Minimum 10 years of experience in healthcare, pharmaceutical market research, research operations, or related functions.
• 3+ years of people leadership experience.
• Experience managing global teams and stakeholders.
• Strong understanding of primary market research operations.
• Experience with vendor management and operational governance.
• Knowledge of Primary Market Research operations.

Responsibilities

• Lead, coach, and develop a team of research analysts and project specialists.
• Drive performance management, career development, and succession planning.
• Foster a culture of accountability, collaboration, innovation, and continuous learning.
• Allocate resources effectively across multiple workstreams and priorities.

Skills

People leadership

Global team management

Market research operations

Vendor management

Process improvement

Education

Bachelor's or Master's degree in Life Sciences, Pharmacy, Healthcare, Business Administration, Market Research, or related field

Job description

DR Decisions Resources LLC is seeking a Senior Manager, Research Analysis to lead a global PMR and Healthcare Research operations team. You will drive end-to-end delivery, process excellence, and vendor governance while supporting strategic initiatives to improve efficiency, quality, and scalability.

The role bridges research teams with consulting stakeholders and operational support, fostering continuous improvement and collaboration across functions.