Global Payroll Operations Specialist

Niural Inc.; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

Niural Inc. is seeking a detail-oriented Payroll Operations Specialist to support payroll processing, audits, reporting, and client-focused payroll activities for our PEO and payroll clients in the US.

You will ensure payrolls are accurate, reviewed, reconciled, and processed on time, while collaborating with Customer Success, Tax, Benefits, and Engineering teams. CPP or FPC certification is preferred but not required.

Qualifications

• 2+ years of payroll operations experience in a PEO, payroll provider, or multi-client environment.
• Strong understanding of payroll processing, taxes, deductions, and wage compliance.
• Experience reviewing and auditing payroll data for accuracy.

Responsibilities

• Process and support payrolls for PEO and payroll clients in accordance with established deadlines.
• Review and audit payroll data for accuracy, including hours, earnings, deductions, taxes, benefit deductions, reimbursements, adjustments, and employer costs.
• Review payroll previews, variance reports, payroll registers, deduction reports, and related payroll outputs before finalization.
• Investigate and resolve payroll discrepancies related to pay, taxes, deductions, benefits, reimbursements, retroactive changes, and adjustments.
• Support off-cycle payrolls, manual adjustments, corrections, and special payroll requests.
• Communicate with clients by email as needed to clarify payroll items, request missing information, or provide payroll-related follow-up.
• Partner with Customer Success on client-reported payroll issues by researching root cause and providing accurate findings.
• Collaborate with Benefits to ensure benefit deductions and payroll impacts are accurately reflected.
• Assist with payroll tax setup monitoring, including identifying new state tax requirements and coordinating updates when applicable.
• Process and report new hires to the appropriate state agencies.
• Review and publish payroll invoices
• Audit monthly client payroll invoices and support payroll-related reconciliations.
• Support Canada and US EOR payroll processing and EOR salary updates as needed.
• Maintain accurate payroll notes, audit trails, task updates, and internal documentation.
• Help build and maintain payroll SOPs, checklists, and knowledge base resources.
• Identify workflow gaps and recommend process improvements to improve accuracy, efficiency, scalability, and client experience.
• Assist with special projects, reporting, audits, and process improvement initiatives as needed.

Skills

Payroll processing

Discrepancy investigation

Data review

Attention to detail

Deadline management

Email communication

Cross-functional collaboration

Multi-client experience

Education

CPP or FPC certification

Tools

Payroll systems

Ticketing systems

Task management tools

Payroll reports

Job description

Niural Inc. is seeking a detail-oriented Payroll Operations Specialist to support payroll processing, audits, reporting, and client-focused payroll activities for our PEO and payroll clients in the US.

You will ensure payrolls are accurate, reviewed, reconciled, and processed on time, while collaborating with Customer Success, Tax, Benefits, and Engineering teams. CPP or FPC certification is preferred but not required.