Global Payment Compliance & Risk Manager

Capital One Group; Chicago, Northern (IL, KY); Hybrid; USD 138,000 - 158,000; Full time

Job summary

Capital One is seeking a Manager, International Client Services to operationalize payment network compliance for Diners Club Network Participants. You will design monitoring programs, translate network policies into practical controls, and build executive dashboards to track risk and adherence worldwide.

This role emphasizes cross‑functional collaboration with Risk, Compliance, Legal, Product, Technology, and Operations, plus AI‑assisted process modernization to automate monitoring and keep

Qualifications

• Experience in Payment Network Policy, Risk Management or Compliance in financial services/payments.
• Ability to develop, evaluate and implement compliance and risk assessment activities.
• Strong project management and business analysis capabilities in payments context.

Responsibilities

• Operationalize Regulations: translate network policies into actionable requirements for internal/external teams.
• Data Analysis: measure compliance levels and identify KRIs across DCI Participants.
• Control Environment & Monitoring: design monitoring programs and strengthen controls for audit readiness.
• Dashboard & Metrics Development: build executive dashboards tracking compliance health.
• Cross-Functional Partnership: collaborate with Risk, Compliance, Legal, Product, Tech, and Operations.
• Process Simplification & AI Adoption: automate monitoring tools to improve consistency and efficiency.

Education

Bachelor's Degree or military experience

Tools

Tableau

Power BI

Advanced Excel

Job description

Capital One is seeking a Manager, International Client Services to operationalize payment network compliance for Diners Club Network Participants. You will design monitoring programs, translate network policies into practical controls, and build executive dashboards to track risk and adherence worldwide.

This role emphasizes cross‑functional collaboration with Risk, Compliance, Legal, Product, Technology, and Operations, plus AI‑assisted process modernization to automate monitoring and keep