Global Compliance & Risk Monitoring Lead

Capital One; Chicago (IL); On-site; USD 138,000 - 158,000; Full time

Job summary

Capital One is seeking a Manager, International Client Services to lead compliance monitoring for Diners Club Network Participants, translating network policies into practical controls and executive dashboards.

The role focuses on policy oversight, data analysis and cross-functional collaboration with Risk, Compliance, Legal, Product, Technology and Operations to operationalize regulations, strengthen controls, and deliver audit-ready monitoring solutions.

Qualifications

• Bachelor's Degree or military experience
• At least 4 years of experience in Payment Network Policy, Risk Management or Compliance within the financial services or payments industry
• At least 3 years of Project Management, Business Analysis or Operational Management experience within the financial services or payments industry
• At least 3 years of experience developing, evaluating, and implementing compliance and risk assessment activities

Responsibilities

• Policy Oversight & Compliance Monitoring
• Operationalize Regulations and identify actionable operational requirements
• Data Analysis to quantify compliance levels and drive improvements
• Design and implement monitoring programs and strengthen controls
• Build and maintain executive dashboards and KRIs
• Engage across Risk, Compliance, Legal, Product, Technology and Operations
• Explore AI-enabled tools to optimize processes and automation

Skills

Policy & Compliance

Data Analysis

Stakeholder Engagement

Dashboard Development

Education

Bachelor's Degree

Tools

Tableau

Power BI

Excel

Job description

Capital One is seeking a Manager, International Client Services to lead compliance monitoring for Diners Club Network Participants, translating network policies into practical controls and executive dashboards.

The role focuses on policy oversight, data analysis and cross-functional collaboration with Risk, Compliance, Legal, Product, Technology and Operations to operationalize regulations, strengthen controls, and deliver audit-ready monitoring solutions.