Global Partner Programs Leader: Scale & Optimize Alliances

NiCE; Sandy (UT); On-site; USD 100,000 - 140,000; Full time

Job summary

NiCE is looking for a Global Partner Program Manager to lead the evolution of a global partner program. This role involves improving partner experience, ensuring operational excellence, and collaborating with various teams including Sales and Marketing.

The ideal candidate will have over 8 years of experience, strong leadership skills, and a data-driven approach. This position offers a dynamic environment where you can make a significant impact on partner success.

Qualifications

• 8+ years of experience in partner programs, alliances operations, or ecosystem program management in B2B technology.
• Demonstrated success improving and scaling an existing program including governance, enablement, execution, and operational rigor.
• Strong analytical and problem-solving skills with a passion for continuous optimization through data and insights.

Responsibilities

• Own and continuously improve the partner program framework including documentation.
• Build and run the program's global operating cadence.
• Partner with regional leaders to balance global consistency with regional execution flexibility.
• Improve partner onboarding and activation by creating repeatable playbooks.
• Ensure the program is supported by strong systems and data.

Skills

Partner programs experience

Cross-functional leadership

Data-driven decision making

Excellent communication skills

Analytical and problem-solving skills

Job description

NiCE is looking for a Global Partner Program Manager to lead the evolution of a global partner program. This role involves improving partner experience, ensuring operational excellence, and collaborating with various teams including Sales and Marketing.

The ideal candidate will have over 8 years of experience, strong leadership skills, and a data-driven approach. This position offers a dynamic environment where you can make a significant impact on partner success.