Global Order and Logistics Operations Specialist

Razer Inc.; Irvine (CA); On-site; USD 29,000 - 55,000; Full time

Job summary

Razer Inc. in Irvine, CA is seeking a Business Operations Specialist to manage day-to-day customer accounts, ensure accurate order processing, and coordinate with Sales, Logistics, and 3PL partners to meet delivery commitments.

The role emphasizes effective use of SAP, ERP systems, and AI-powered automation to streamline operations, enhance accuracy, and improve customer outcomes. Collaboration with cross-functional teams and a focus on process improvements are essential.

Qualifications

• Associate degree in Business, Supply Chain, Logistics or related field.
• Experience in order management, logistics, or supply chain operations.
• Proficiency with SAP and Microsoft Excel.

Responsibilities

• Manage day-to-day customer account operations and order processing.
• Coordinate with Sales, Logistics, and 3PL to ensure on-time fulfillment.
• Use AI tools to improve efficiency and accuracy in operations.
• Maintain records in ERP and customer portals.
• Escalate issues and drive continuous improvement.

Skills

Operational Excellence

Analytical thinking

Communication

Excel proficiency

Education

Associate degree in Business, Supply Chain, Logistics

Tools

SAP

Power BI

Power Automate

Claude AI

EDI systems

Job description

Razer Inc. in Irvine, CA is seeking a Business Operations Specialist to manage day-to-day customer accounts, ensure accurate order processing, and coordinate with Sales, Logistics, and 3PL partners to meet delivery commitments.

The role emphasizes effective use of SAP, ERP systems, and AI-powered automation to streamline operations, enhance accuracy, and improve customer outcomes. Collaboration with cross-functional teams and a focus on process improvements are essential.