Global Operations Manager – Veteran Services

Strategic Resources, Inc. (SRI); Washington (District of Columbia); On-site; USD 90,000 - 140,000; Full time

Job summary

Strategic Resources, Inc. (SRI) seeks an experienced Operations Manager to lead the MFLC contract supporting veterans and military families.

This role oversees daily contract operations, HR duties, and logistics coordination across sites, ensuring timely completion of assignment requests and high-quality service delivery. The OM will manage program operations in a globally dispersed, dynamic environment, requiring strong stakeholder communications, budget oversight, and SLA management.

Qualifications

• Bachelor's degree from an accredited university or college in business administration, project management, and/or similar field.
• At least five years of experience managing program operations for an international, globally dynamic, geographically dispersed program.
• At least five years of experience with human resource management, worksite/assignment tracking, financial management, and stakeholder communications.

Responsibilities

• Oversee the human resources duties and manage the daily operations of the contract.
• Ensure government worldwide assignment requests are fulfilled in a timely manner.
• Coordinate work assignment logistics and travel with applicable stakeholders' POCs per worksite.
• Ensure efficient operational procedures and processes to enable successful contract execution and quality of services.

Skills

Program operations management

HR management

Stakeholder communications

Leadership

Education

Bachelor's degree in business administration or project management

Job description

Strategic Resources, Inc. (SRI) seeks an experienced Operations Manager to lead the MFLC contract supporting veterans and military families.

This role oversees daily contract operations, HR duties, and logistics coordination across sites, ensuring timely completion of assignment requests and high-quality service delivery. The OM will manage program operations in a globally dispersed, dynamic environment, requiring strong stakeholder communications, budget oversight, and SLA management.