Global Operations Lead - Strategy, Execution, Scale

ActAI; Palo Alto (CA); On-site; USD 260,000 - 480,000; Full time

Job summary

ActAI is seeking a Chief Operating Officer to own group-wide operations and ensure priorities translate into clear ownership, measurable outcomes and rapid execution. The role spans multiple markets and business units within ActAI.

You will turn priorities into targets, run reviews, and solve cross-functional challenges across product, technology, operations, people, and commercial teams, while building scalable processes.

Qualifications

• Track record building and scaling operations in tech, startup, or high-growth contexts.
• Experience owning company-wide, multi-market execution.
• Strong understanding of business metrics and operating models.
• Ability to identify why a team or business is underperforming and implement fixes.
• Highly analytical with strong execution capability.
• Hands-on operating style with data, processes and teams.

Responsibilities

• Translate group priorities into targets, owners and timelines.
• Run operating reviews and identify projects behind plan.
• Solve cross-functional problems across product, tech, operations, people and commercial teams.
• Build planning, performance management, accountability and resource allocation processes.
• Lead operating setup of new businesses, markets and teams.
• Improve organisational structures and processes to speed up execution.

Skills

Operational leadership

Multi-market execution

Business metrics

Problem solving

Data-driven

Job description

ActAI is seeking a Chief Operating Officer to own group-wide operations and ensure priorities translate into clear ownership, measurable outcomes and rapid execution. The role spans multiple markets and business units within ActAI.

You will turn priorities into targets, run reviews, and solve cross-functional challenges across product, technology, operations, people, and commercial teams, while building scalable processes.