Global Operations & AI Transformation Lead

IS International; Houston (TX); On-site; USD 150,000 - 210,000; Full time

Job summary

IS International seeks a Senior Manager of Global Business Operations to oversee transformation of business systems supporting BESS teams from Houston or Alpharetta. You will partner across IT, Customer Success, and regional teams to build scalable, data-driven platforms and governance frameworks that drive execution excellence.

The role emphasizes AI and analytics enablement, change management, and leadership of a high-performing operations group focused on continuous improvement and

Qualifications

• Bachelor’s degree in Business Administration, Finance, or related field.
• 5-10 years of experience in project management, engineering, or operations roles within energy sectors.
• Experience in large scale renewable energy projects (100MWpeak+).
• Proven leadership experience managing business intelligence teams across multiple locations.
• Deep understanding of Operational Intelligence Tools, Business Intelligence Tools, Systems Integration, AI & Analytics Enablement.
• Strong background in establishing and optimizing operational processes, systems, and performance frameworks.
• Ability to collaborate and influence the culture of global organizations managing projects and delivering products.
• Strong analytical mindset with data-driven decision making tied to cost and performance outcomes.
• Ability to lead through influence and foster collaboration across functions and cultures.
• Familiarity with RCA methodologies, change management, and continuous improvement frameworks.
• Comprehensive Commercial Knowledge: interpret legal agreements for regional organization.

Responsibilities

• Lead IT roadmap development for Customer Success priorities and scalable operations.
• Drive change management for Quality Engineering and governance practices.
• Coordinate cross-functional IT resolutions to support regional business needs.
• Develop and mentor a high-performing operations team focused on execution and governance.
• Lead AI-enabled transformation to streamline workflows and enhance decision making.
• Co-develop and enhance integrated platforms (CRM, service tools, dashboards) for data-driven operations.
• Partner with finance and operations to ensure accurate forecasting and budget discipline.
• Establish KPIs, governance frameworks, and continuous improvement across regions.
• Oversee regional performance and profitability through aligned systems and processes.
• Lead strategic planning and execution of regional operational events.

Skills

Project management

Engineering

Operations

Team leadership

Cross-functional collaboration

Data-driven decision making

AI & analytics enablement

Operational intelligence

Business intelligence

Systems integration

Education

Bachelor’s degree in Business Administration, Finance, or related field

Tools

Operational Intelligence Tools

Business Intelligence Tools

Systems Integration

AI & Analytics Enablement

Job description

IS International seeks a Senior Manager of Global Business Operations to oversee transformation of business systems supporting BESS teams from Houston or Alpharetta. You will partner across IT, Customer Success, and regional teams to build scalable, data-driven platforms and governance frameworks that drive execution excellence.

The role emphasizes AI and analytics enablement, change management, and leadership of a high-performing operations group focused on continuous improvement and