Global Operational Resilience & Crisis Lead

KPMG LLP; Montvale (NJ); On-site; USD 120,000 - 170,000; Full time

Job summary

KPMG LLP is seeking a Manager, Operational Resilience to join the Global Operations Group. The role leads adoption of resilience standards across functions, plans exercises, and maintains incident and crisis management frameworks.

Responsibilities include risk horizon scanning, scenario development, and coordinating a global community for resilience. Strong communication with global teams and third-party partners is essential, with a focus on integrity and professional conduct.

Qualifications

• Bachelor’s degree or five years equivalent work experience.
• Minimum five years of experience in operational resilience, business continuity, or related discipline.
• Proficiency with Microsoft 365 tools and Power BI dashboards is preferred.

Responsibilities

• Manage adoption of operational resilience standards across Global Functions, Member Firms, and third-party teams.
• Plan, coordinate, deliver, and evaluate resilience exercises including scenario development and lessons learned.
• Maintain and improve resilience, incident management, and crisis frameworks with playbooks and templates.
• Support resilience risk horizon scanning and reports for stakeholders.
• Coordinate the Global Business Resilience Community and knowledge sharing.

Skills

Stakeholder management

Cross-functional coordination

Communication skills

Project coordination

Problem-solving

Education

Bachelor’s degree

Tools

SharePoint

Teams

OneDrive

Outlook

PowerPoint

Excel

Power BI

AI-enabled tools

Job description

KPMG LLP is seeking a Manager, Operational Resilience to join the Global Operations Group. The role leads adoption of resilience standards across functions, plans exercises, and maintains incident and crisis management frameworks.

Responsibilities include risk horizon scanning, scenario development, and coordinating a global community for resilience. Strong communication with global teams and third-party partners is essential, with a focus on integrity and professional conduct.