Chief, Global Operational Resilience

KKR; Boston (MA); On-site; USD 190,000 - 230,000; Full time

Benefits offered by this job

Discretionary bonus

Job summary

KKR is seeking a principal-level Head of Operational Resilience in Boston to design and run the firm’s global resilience program. You will embed impact tolerances into day-to-day operations, lead remediation efforts, and ensure effective controls across technology, risk, compliance, and vendors.

Reporting to the Head of Security and Operational Resilience, you will partner with Technology, Enterprise Risk Management, Compliance, Vendor Management, Human Capital, and Internal Audit to align with

Qualifications

• 10+ years of experience in operational resilience, business continuity, enterprise risk, or related disciplines.
• Experience leading enterprise-level resilience initiatives in a global organization.
• Strong understanding of global regulatory expectations and industry standards.
• Experience engaging with senior leadership during disruption events.

Responsibilities

• Lead the design, implementation, and execution of KKR's global Operational Resilience program.
• Own and operate the multi-year resilience roadmap, procedures, playbooks, and evidence management.
• Establish governance routines, track progress, and drive timely decision-making.
• Identify Important Business Services (IBS) and tolerances, embedding them into operating procedures.
• Design severe but plausible scenario testing and resilience exercises.
• Oversee Business Continuity Management including plans, governance, and exercises.
• Coordinate resilience integration across crisis management, cyber incident response, and DR/physical security.
• Develop resilience KPIs/KRIs and reporting for senior leadership.
• Lead preparedness, communications, and awareness to strengthen resilience culture.
• Support audits and regulatory reviews with documentation and narratives.

Skills

Operational resilience

Business continuity

Enterprise risk

Stakeholder management

Leadership

Regulatory knowledge

Communication

Job description

KKR is seeking a principal-level Head of Operational Resilience in Boston to design and run the firm’s global resilience program. You will embed impact tolerances into day-to-day operations, lead remediation efforts, and ensure effective controls across technology, risk, compliance, and vendors.

Reporting to the Head of Security and Operational Resilience, you will partner with Technology, Enterprise Risk Management, Compliance, Vendor Management, Human Capital, and Internal Audit to align with