Global Ocean Imports Specialist

Crane Worldwide Logistics LLC; Itasca (IL); Hybrid; USD 33,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Medical Benefits

Dental Benefits

Vision Benefits

Tuition Reimbursement

Employee Discounts

Wellness Incentives

Volunteer Time

Job summary

Crane Logistics in Itasca, IL is seeking an International Operations Agent - Ocean Imports to manage end-to-end cargo movements, communicate with clients, and prepare export/import documentation. You will track shipments, coordinate with customs and agents, and ensure accurate billing while optimizing shipment modes to meet client requirements.

The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced logistics environment.

Qualifications

• High School Diploma or GED required.
• Minimum 4 years related experience.
• Minimum 3 years industry experience preferred.

Responsibilities

• Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world.
• Prepares documents necessary to complete export, import and customs clearance process.
• Track and trace cargo as necessary to insure proper movement and delivery.
• Provide accounting department with proper and correct billing information.
• Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
• Communicate & correspond with other Company branches and agents for client satisfaction and ensure excellent service execution.
• Seek the most profitable mode of shipment yet meet client's requirement for the movement of freight.

Skills

Client communication

Export/Import docs

Track & trace

Billing information

Routing & dispatching

Rate quotations

Microsoft Word

Microsoft Excel

Fast-paced environment

Strong organizational skills

Verbal & written communication

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Crane Logistics in Itasca, IL is seeking an International Operations Agent - Ocean Imports to manage end-to-end cargo movements, communicate with clients, and prepare export/import documentation. You will track shipments, coordinate with customs and agents, and ensure accurate billing while optimizing shipment modes to meet client requirements.

The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced logistics environment.