Global Network Technician – SD-WAN & Security Ops

TEKsystems; Sierra Vista (AZ); Presencial; USD 62 000 - 69 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical

Dental & Vision

401(k) Retirement Plan

Life Insurance

Paid Time Off

Resumo da oferta

TEKsystems is seeking a network operations professional to support the Army AGUN program from Sierra Vista, AZ. The role requires active DoD security clearance and includes 24x7x365 operations, ticket triage in ITSM tools, and collaboration with multiple technical teams to modernize the enterprise network.

Responsibilities cover policy changes, ticket management, performance analysis, and Tier II support across global environments, with on-site work and a contract-to-hire arrangement awaiting

Qualificações

• Bachelor's degree with 2+ years of relevant experience or equivalent.
• Active DoD IAT Level II certification (e.g., Security+) or higher prior to start date.
• Experience with Cisco SD-WAN environments and SDN concepts.

Responsabilidades

• Support 24x7x365 AGUN operations and provide updates to GCC.
• Execute standard network policy and configuration changes.
• Manage, triage, track, and update workflows and service tickets within ITSM tools.
• Provide status updates regarding ticket resolution and operations per GCC guidance.
• Escalate incidents to higher-tier teams when required.
• Collaborate with stakeholders to perform legacy environment discovery and modernization.
• Provide Tier II operational support for the Army’s global network infrastructure.
• Analyze network performance and identify optimization strategies.
• Assist in troubleshooting complex network issues across dispersed environments.
• Support network migration, integration, and sustainment activities.

Conhecimentos

Troubleshooting

Windows 10

sd-wan

junos

juniper

Dell

cisco prime

Formação académica

Bachelor's degree

Ferramentas

JIRA Service Desk

ITSM tools

VMware

Descrição da oferta de emprego

TEKsystems is seeking a network operations professional to support the Army AGUN program from Sierra Vista, AZ. The role requires active DoD security clearance and includes 24x7x365 operations, ticket triage in ITSM tools, and collaboration with multiple technical teams to modernize the enterprise network.

Responsibilities cover policy changes, ticket management, performance analysis, and Tier II support across global environments, with on-site work and a contract-to-hire arrangement awaiting