Global Network Provisioning Specialist

Accenture; Atlanta (GA); On-site; USD 30,000 - 83,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Bonuses

Paid time off

Job summary

Accenture is seeking a Provisioning Analyst to coordinate accurate and timely ordering, tracking, and completion of network service implementations across global environments.

The role focuses on provisioning Cross‑Connect, Voice, and Data services while supporting broader infrastructure deployments, ensuring lifecycle progress from initiation to completion with strong documentation and cross‑functional collaboration.

Qualifications

• Minimum 2 years of experience ordering or implementing voice services (e.g., POTS, TFNs, DIDs).

Responsibilities

• Place and manage orders for Cross‑Connect, Voice, and Data services with global carriers and vendors.
• Support additional work types (e.g., Dark Fiber, Wavelengths, Space and Power, corporate infrastructure) by ensuring all documentation and updates are consistently maintained.
• Track carrier progress for installs, disconnects, adds, changes, and long‑lead network services.
• Validate milestone accuracy, identify incorrect or delayed updates, and perform remediation to maintain data integrity.
• Oversee cradle‑to‑grave implementation activities, ensuring deliverables are completed within aggressive timelines.
• Perform quality checks on order details, dates, and technical documentation to ensure completeness and accuracy.
• Escalate missed milestones, stalled activities, or testing failures to carriers and internal teams for timely resolution.
• Support capacity implementations for corporate offices and data centers worldwide, ensuring readiness for activation.
• Lead or participate in discussions with carriers, partners, and internal organizations.
• Provide status updates, clarify requirements, and drive timely completion of provisioning tasks.
• Document all activities and updates in designated status‑tracking and ticketing systems.
• Maintain accurate records of all provisioning work in internal tracking tools.
• Ensure full alignment of documentation across systems and auditing readiness.

Skills

Order provisioning

Voice services

Documentation

Vendor coordination

Microsoft 365 / Google Workspace

Tools

Ticketing systems

Job description

Accenture is seeking a Provisioning Analyst to coordinate accurate and timely ordering, tracking, and completion of network service implementations across global environments.

The role focuses on provisioning Cross‑Connect, Voice, and Data services while supporting broader infrastructure deployments, ensuring lifecycle progress from initiation to completion with strong documentation and cross‑functional collaboration.