Global Network Partnerships Lead

Stripe; California (MO); On-site; USD 140,000 - 190,000; Full time

Job summary

Stripe is seeking a Technical Partner Manager for its Global Partner Engineering & Operations Network Partnerships team. You will build and maintain strong relationships with financial ecosystem partners, facilitate technical integrations, and launch new capabilities to ensure performance and reliability across partnerships.

The role blends technical understanding with account management, requiring collaboration across Engineering, Product, and Partnerships.

Qualifications

• Bachelor’s degree in Business Administration, Computer Science, or a related field.
• Minimum of 6 years of experience in partner management, technical project management, or business operations with external partnerships.
• Experience with payment technologies and ecosystems.
• Proven ability to drive medium to large-sized technical projects in collaboration with external partners and cross-functional internal stakeholders.
• Excellent interpersonal and communication skills, capable of conveying technical information to non-technical stakeholders.

Responsibilities

• Partner Management: Build and maintain strong, long-term relationships with key financial ecosystem partners, serving as the primary point of contact for technical inquiries and operational support.
• Technical Integration: Collaborate closely with partners to define and implement successful integrations, ensuring all technical requirements are met and projects are delivered on time.
• Performance Tracking: Establish Service Level Agreements (SLAs) and performance standards for partner accounts, leveraging metrics and data analysis to monitor and improve partner health and satisfaction.
• Cross-Functional Collaboration: Work across multiple Stripe teams—including Engineering, Product, and Partner Development—to support and drive process enhancements and technical solutions that benefit partners.
• Incident Management: Assist in incident resolution by coordinating with internal teams to manage partner communications effectively and resolve issues efficiently.

Skills

Partner management

Technical project management

Interpersonal communication

Stakeholder management

Education

Bachelor’s degree in Business Administration, Computer Science, or related field

Tools

SQL

XML

Job description

Stripe is seeking a Technical Partner Manager for its Global Partner Engineering & Operations Network Partnerships team. You will build and maintain strong relationships with financial ecosystem partners, facilitate technical integrations, and launch new capabilities to ensure performance and reliability across partnerships.

The role blends technical understanding with account management, requiring collaboration across Engineering, Product, and Partnerships.