Global Network Operations Engineer – Satellite Internet

InvestedintheMission; Redmond (WA); On-site; USD 105,000 - 150,000; Full time

Job summary

SpaceX is seeking a Network Operations Engineer for Starlink, the world’s largest satellite constellation, to scale operational processes and tools for global internet access. You will collaborate with software, guidance, navigation, and network teams to develop alerts, mitigations, and upgrades for orbital and terrestrial assets.

You will own incident response, drive improvements, and support end-to-end lifecycle of projects from development to deployment, with on-call rotation and on-site work

Qualifications

• Bachelor’s degree in computer science, engineering, math, or science discipline; OR 2+ years of professional experience in software development, system administration, site reliability, or working in a network operations center.
• Experience with Python, SQL, and/or bash scripting.
• Experience with modern networking protocols: TCP/IPv4/IPv6, voice, video, broadcast, streaming.

Responsibilities

• Develop, implement and scale Starlink Network Operations processes and tools to provide global internet access
• Work with development engineering teams to drive design for operations, solve technical issues, and incorporate debugging tools and strategies into NetOps processes
• Own and protect the overall Starlink customer experience, advocating for fast problem resolution with various teams inside SpaceX
• Interact with key stakeholders to identify their desired outcomes, take their inputs and deliver improvements to Network Operations owned processes
• Ensure network incident response processes are rapid, organized, and minimize customer impact
• Work with the diverse teams across the Starlink program to develop monitoring, alerting and triage processes that quickly drive resolution to emergent problems
• Define and develop projects, milestones, and roadmaps, practicing flexible prioritization and scope management in order to deliver on program directives
• Take extreme ownership of deliverables and make risk-conscious decisions under pressure

Skills

Python

SQL

bash scripting

Networking

On-call

SDN/NFV

Education

Bachelor’s degree in computer science, engineering, math, or science discipline

Tools

MPLS

BGP

OSPF

BNG/RADIUS/AAA

Job description

SpaceX is seeking a Network Operations Engineer for Starlink, the world’s largest satellite constellation, to scale operational processes and tools for global internet access. You will collaborate with software, guidance, navigation, and network teams to develop alerts, mitigations, and upgrades for orbital and terrestrial assets.

You will own incident response, drive improvements, and support end-to-end lifecycle of projects from development to deployment, with on-call rotation and on-site work