Global Network Infrastructure Engineer

Akamai Technologies, Inc.; Austin (TX); On-site; USD 71,000 - 118,000; Full time

Job summary

Akamai Technologies, Inc. is seeking a Network Infrastructure Engineer in Austin, TX to design and deploy secure server clusters, diagnose hardware and network connectivity issues, and manage Akamai's hardware assets.

You will travel to datacenters, collaborate with cross-functional teams, and support deployment projects while maintaining high SLA targets and safety standards. This role requires a willingness to travel up to 60% domestically and a US Tier 3 background investigation.

Qualifications

• 2 years of relevant experience and a Bachelor's Degree in Computer Science or a related field.
• Experience with Datacenter operations, network technologies, Security concepts, Unix/Linux internals, distributed systems, and systems design.
• Possess solid organizational skills with proven experience in scheduling and operational planning.
• Ability to work efficiently under strict time constraints, adhering to all procedural guidelines.
• Be willing to travel up to 60% domestically within the U.S.
• Be required to undergo or possess and maintain a successfully adjudicated USG Tier 3 background investigation.

Responsibilities

• Partner across teams to ensure the reliability, scalability and usability of our products and services
• Traveling regularly to datacenters to receive, deliver, install, and maintain hardware assets, ensuring optimal functionality and compliance with standards
• Diagnosing, troubleshooting, and monitoring network connectivity issues at Layer 1, 2 and 3.
• Collaborating with cross-functional teams during execution to provide end-to-end support for deployment projects, network installations, and maintenance
• Working closely with field technicians, ISPs and Akamai partners, and 3rd party client vendors for installation, maintenance, and fulfillment of Akamai Network Infrastructure
• Monitoring, triage, and resolution of incoming maintenance tickets, ensuring adherence to SLA targets
• Maintaining and exceeding high SLA targets, ensuring robust system uptime and performance
• Lifting at least 50 pounds of equipment.

Skills

Datacenter operations

Network technologies

Security concepts

Unix/Linux internals

Distributed systems

Systems design

Scheduling

Education

Bachelor's degree in Computer Science or related field

Job description

Akamai Technologies, Inc. is seeking a Network Infrastructure Engineer in Austin, TX to design and deploy secure server clusters, diagnose hardware and network connectivity issues, and manage Akamai's hardware assets.

You will travel to datacenters, collaborate with cross-functional teams, and support deployment projects while maintaining high SLA targets and safety standards. This role requires a willingness to travel up to 60% domestically and a US Tier 3 background investigation.