Global Network Infrastructure Engineer - Hybrid/Remote

Akamai Technologies GmbH; Cambridge, Northern (MA, KY); Hybrid; USD 66,000 - 118,000; Full time

Job summary

Akamai Technologies GmbH invites you to join its Network Infrastructure Engineering team to design, deploy, and operate the global hardware and network platform that powers Akamai’s products.

As a Network Infrastructure Engineer you will travel to datacenters, diagnose issues across layers 1–3, and collaborate with field technicians, ISPs, and partners to deliver secure installations and ongoing maintenance.

Qualifications

• 2 years of relevant experience and a Bachelor's Degree in Computer Science or a related field.
• Experience with Datacenter operations and protocols, network technologies, Security concepts, Unix/Linux internals, distributed systems, and systems design.
• Strong organizational skills with proven experience in scheduling and operational planning.
• Willing to travel up to 60% domestically within the U.S.
• Must undergo or possess a USG Tier 3 background investigation.

Responsibilities

• Partner across teams to ensure the reliability, scalability and usability of Akamai's products and services.
• Travel regularly to datacenters to receive, deliver, install, and maintain hardware assets, ensuring optimal functionality and compliance with standards.
• Diagnosing, troubleshooting, and monitoring network connectivity issues at Layer 1, 2 and 3.
• Collaborating with cross-functional teams during deployment projects, network installations, and maintenance.
• Working closely with field technicians, ISPs and Akamai partners, and 3rd party client vendors for installation, maintenance, and fulfillment of Akamai Network Infrastructure.
• Monitoring, triage, and resolution of incoming maintenance tickets, ensuring adherence to SLA targets.
• Maintaining and exceeding high SLA targets, ensuring robust system uptime and performance.
• Lifting at least 50 pounds of equipment.

Skills

Datacenter operations

Network technologies

Security concepts

Unix/Linux internals

Distributed systems

Systems design

Scheduling & planning

Travel readiness

Education

Bachelor's degree in Computer Science or related field

Job description

Akamai Technologies GmbH invites you to join its Network Infrastructure Engineering team to design, deploy, and operate the global hardware and network platform that powers Akamai’s products.

As a Network Infrastructure Engineer you will travel to datacenters, diagnose issues across layers 1–3, and collaborate with field technicians, ISPs, and partners to deliver secure installations and ongoing maintenance.