Global Microsoft Partnerships Director & Programs Lead

Napster; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

Napster seeks a Senior Director, Microsoft & Strategic Technology Partnerships to lead and operationalize Napster’s global Microsoft relationship. Microsoft is the primary focus of this role, requiring 15+ years of deep Microsoft experience and a hands-on, execution-focused mindset.

The role spans commercial and technical workstreams, requires managing global stakeholders, and laying the foundation for a scalable partner program that may extend to other hyperscalers over time.

Qualifications

• 15+ years of experience working with Microsoft, at Microsoft, or in roles where Microsoft has been a significant strategic responsibility.
• Deep understanding of the Microsoft ecosystem across commercial, partner, product, engineering, and technical teams.
• Strong program management and operating-model experience.
• Strong stakeholder-management skills across complex global organizations.
• Strong executive communication and ability to influence without direct authority.

Responsibilities

• Build and manage the global operating model for the Microsoft partnership.
• Define clear workstreams across Marketplace, co-sell, field activation, product, engineering, ecosystem, and customer opportunities.
• Translate strategy into structured programs with milestones, owners, dependencies, timelines, and measurable outcomes.
• Maintain central trackers, dashboards, and reporting across Microsoft initiatives.
• Establish weekly, monthly, and quarterly governance and operating cadences.
• Drive accountability, follow-up, escalation, and resolution of blockers.
• Lead Microsoft Marketplace and co-sell programs, including account mapping, opportunity registration, seller engagement, and pipeline tracking.
• Build strong relationships across Microsoft commercial, partner, product, engineering, marketplace, and executive teams.
• Connect Napster Product and Engineering teams with the right Microsoft stakeholders.
• Track joint technical priorities, integrations, dependencies, and delivery milestones.
• Build repeatable field activation and customer engagement motions.
• Coordinate Microsoft priorities across Sales, Product, Engineering, Marketing, Channel, and Partnerships.
• Provide structured executive reporting on progress, risks, opportunities, and decisions required.
• Over time, apply the same operating model to additional strategic technology partners.

Skills

Microsoft ecosystem

Program management

Stakeholder management

Executive reporting

Cloud / APIs / integrations

Job description

Napster seeks a Senior Director, Microsoft & Strategic Technology Partnerships to lead and operationalize Napster’s global Microsoft relationship. Microsoft is the primary focus of this role, requiring 15+ years of deep Microsoft experience and a hands-on, execution-focused mindset.

The role spans commercial and technical workstreams, requires managing global stakeholders, and laying the foundation for a scalable partner program that may extend to other hyperscalers over time.