Global Markets Strategy & Operations Lead

Mastercard Inc.; Purchase (NY); On-site; USD 130,000 - 214,000; Full time

Benefits offered by this job

Health benefits

401k match

PTO and paid leave

Job summary

Mastercard is seeking aManager, Operations, Global Markets to partner with regional leadership, product, finance and enabling functions to execute enterprise priorities and strengthen the Global Markets operating model. The role focuses on governance, standardized processes and transparency, aligning across 200+ markets.

You will join a distributed strategy team in London, New York and Dubai, reporting to the VP, Operations, Global Markets.

Qualifications

• Bachelor's degree required; advanced degree or MBA preferred.
• Experience in strategy & operations, business operations, transformation, or related field.
• Ability to lead complex, cross-functional initiatives from problem definition through execution.
• Strong understanding of the payments industry and Mastercard's business.
• Strong analytical and quantitative problem-solving skills.
• Ability to influence across stakeholders without direct authority.
• Strong communication and cross-regional collaboration.

Responsibilities

• Translate Global Markets priorities into execution plans, milestones and success measures.
• Support business planning, performance management and prioritization across Global Markets.
• Develop and manage execution roadmaps, tracking progress, dependencies and outcomes.
• Lead cross-functional operational initiatives with regional, business and functional teams.
• Identify opportunities to simplify and standardize processes across Global Markets.
• Establish governance, rhythms, and escalation mechanisms for transparency and accountability.
• Structure complex business challenges and translate insights into actions.
• Use qualitative and quantitative insights to identify performance gaps and improvements.
• Coordinate across regional and functional stakeholders to align priorities and maintain momentum.
• Provide leadership with visibility into performance, risks, and decisions.

Skills

Strategy & operations

Cross-functional leadership

Program management

Payments knowledge

Analytical skills

Execution orientation

Influence across stakeholders

Communication skills

Global collaboration

Continuous improvement

Education

Bachelor's degree

MBA preferred

Job description

Mastercard is seeking aManager, Operations, Global Markets to partner with regional leadership, product, finance and enabling functions to execute enterprise priorities and strengthen the Global Markets operating model. The role focuses on governance, standardized processes and transparency, aligning across 200+ markets.

You will join a distributed strategy team in London, New York and Dubai, reporting to the VP, Operations, Global Markets.