Partnerships Strategy & Operations Manager

Mastercard; New York (NY); Sur place; USD 156 000 - 265 000; Plein temps

Résumé du poste

Mastercard in New York is seeking a Manager to support opportunities across Corporate Solutions and SME. The role designs and operates Mastercard’s global Commercial Partnerships operating model, focusing on analysis, process development, and governance.

You will build tools, frameworks, and insights to prioritize partnerships, improve onboarding, accelerate growth and ensure data-driven, scalable processes across the business.

Qualifications

• Experience in business strategy, consulting, or other roles focused on solving business problems and driving execution.
• Strong analytical skills with the ability to break down complex issues, identify patterns, and make data-driven recommendations.
• Experience working across multiple teams, functions, and regions in a highly collaborative environment.
• Highly structured, organized and detail-oriented, with a focus on building scalable processes and ensuring consistent execution.
• Strong communication and stakeholder management skills, with the ability to coordinate across diverse groups and drive alignment.

Responsabilités

• Partnership Demand & Pipeline Management – maintain and improve tools that track partnership opportunities and pipeline progress with a portfolio view.
• Prioritization & Business Analysis – support development of frameworks and tools for evaluation of partnerships, onboarding processes and go-to-market.
• Operating Model & Process Design – help design, document, and maintain partnership lifecycle processes; support governance structures and stage-gate frameworks.
• Onboarding Process Improvement – design and optimize partner onboarding processes; define timelines, ownership models, tracking mechanisms, and success metrics.
• Performance Tracking & Continuous Improvement – monitor onboarding timelines, pipeline conversion rates, and adoption metrics; propose improvements.
• Go to market scalability improvements – build standard tools to accelerate sales and improve partnerships performance with measurable goals.
• Stakeholder Management & Communication – partner with Partnerships team and regional/global stakeholders; communicate updates and best practices.

Description du poste

Mastercard in New York is seeking a Manager to support opportunities across Corporate Solutions and SME. The role designs and operates Mastercard’s global Commercial Partnerships operating model, focusing on analysis, process development, and governance.

You will build tools, frameworks, and insights to prioritize partnerships, improve onboarding, accelerate growth and ensure data-driven, scalable processes across the business.