Global Logistics Warehouse Supervisor — Lead Ops & KPIs

SwiftX Inc.; Hayward (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

50% Medical insurance, 100% Dental and

Job summary

SwiftX Inc. in Hayward, CA seeks a Warehouse Supervisor/Specialist to lead warehouse operations, ensure QA standards, and drive continuous improvement. You will manage DSPs, coordinate cross-border logistics from China, and oversee fleet resources while controlling costs and KPIs.

The role requires a Bachelor’s degree, bilingual Mandarin, and at least 1 year in last-mile or 3PL warehousing. You will train staff and supervise daily operations in a fast-paced environment.

Qualifications

• Bachelor's degree in a relevant field or equivalent
• 1 year in last-mile or 3PL warehousing/logistics experience
• Strong leadership, analytical and decision‑making skills
• Able to perform under pressure in a fast-paced environment

Responsibilities

• Supervise DSP operations and ensure compliance with standards
• Develop and enforce QA protocols for warehouse
• Monitor performance and drive continuous improvement
• Oversee third-party warehouse activities for consistency
• Coordinate cross-border logistics from China to global markets
• Lead budget management and KPI reporting
• Conduct daily control meetings and performance reviews
• Recruit DSPs and provide onboarding
• Design training to improve service quality
• Oversee regional fleet operations and cost control
• Manage in-house and outsourced vehicle resources
• Coordinate with internal teams and external partners
• Handle daily operations and emergency responses

Skills

Leadership

Analytical thinking

Decision making

Under pressure

Team supervision

Education

Bachelor's degree or equivalent

Job description

SwiftX Inc. in Hayward, CA seeks a Warehouse Supervisor/Specialist to lead warehouse operations, ensure QA standards, and drive continuous improvement. You will manage DSPs, coordinate cross-border logistics from China, and oversee fleet resources while controlling costs and KPIs.

The role requires a Bachelor’s degree, bilingual Mandarin, and at least 1 year in last-mile or 3PL warehousing. You will train staff and supervise daily operations in a fast-paced environment.