Global Logistics & Supply Chain Specialist (EN/ES)

Burnett Specialists

The Woodlands (TX)

On-site

USD 70,000 - 90,000

Full time

12 days ago

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Job summary

Burnett Specialists is seeking a fully bilingual (English/Spanish) Supply Chain & Logistics Specialist to support expanding operations across North America and international markets. You will manage end-to-end logistics, coordinate shipments with multiple partners, and drive process improvements using ERP, Power BI, and advanced reporting.

The ideal candidate has 3–5+ years of international logistics experience, knowledge of import/export documentation, Incoterms, and demand planning.

Qualifications

Bachelor's degree in Supply Chain Management, Logistics, International Business, Business Administration, Industrial Engineering, or a related field.
3–5+ years of experience in international logistics, import/export operations, supply chain planning, or order management.
Fully bilingual in English and Spanish (written and verbal).
Hands-on experience coordinating international shipments, freight forwarders, customs brokers, and third-party logistics providers.
Knowledge of international shipping documentation, customs requirements, Incoterms, and import/export regulations.
Experience supporting logistics operations involving Mexico, Central America, and/or the Caribbean.
Understanding of demand forecasting, inventory management, and order-to-cash processes.
Strong Excel skills and experience working with ERP or supply chain management systems.
Excellent communication, organizational, analytical, and problem-solving skills.
Ability to manage multiple priorities and work effectively with cross-functional and international teams.

Responsibilities

Manage the end-to-end logistics process, from demand forecasting and order placement through international shipping, delivery, and invoicing.
Coordinate shipments across Mexico, Central America, and the Caribbean, working with multiple suppliers, freight forwarders, customs brokers, and carriers.
Plan and optimize transportation routes, including ocean freight (FCL/LCL), trucking, and consolidated shipments.
Monitor shipment schedules, inventory availability, and delivery performance to ensure products arrive on time and at optimal cost.
Proactively resolve shipping delays, customs holds, documentation discrepancies, and other logistics challenges.
Oversee international import/export documentation, including commercial invoices, Bills of Lading, packing lists, certificates of origin, and customs paperwork.
Ensure compliance with U.S. export regulations, international trade requirements, and destination-specific customs procedures.
Apply knowledge of Incoterms 2020, tariff classifications, and applicable trade agreements to support efficient international shipping.
Coordinate with customs brokers and freight providers to facilitate smooth customs clearance and minimize delays or unnecessary costs.
Stay informed of evolving trade regulations and identify potential impacts on business operations.
Serve as a bilingual point of contact for internal sales teams, international distributors, suppliers, and logistics partners.
Manage customer orders from quotation and order entry through fulfillment, delivery, and invoicing.
Review purchase orders, pricing, shipping terms, and supporting documentation to ensure accuracy.
Provide timely shipment updates, resolve customer inquiries, and address order discrepancies or delivery issues.
Partner with Finance to support accurate invoicing, documentation, and resolution of customer account issues.
Support the Sales & Operations Planning process by collaborating with commercial teams to develop accurate demand forecasts.
Coordinate production schedules and inventory availability with domestic and international suppliers.
Monitor inventory levels, identify potential supply shortages, and recommend solutions.
Analyze forecast accuracy, order trends, and supply chain performance to improve planning and operational efficiency.
Track and report key supply chain metrics, including on‑time delivery, order fulfillment, freight costs, inventory accuracy, and forecast performance.
Analyze logistics expenses and identify opportunities to reduce costs and improve transportation efficiency.
Evaluate freight providers and logistics partners, assisting with vendor selection, rate negotiations, and performance improvement.
Utilize ERP systems, Excel, Power BI, AI-powered analytics, and other technologies to streamline processes and improve reporting.
Collaborate with leadership on continuous improvement initiatives, system enhancements, and international expansion projects.