Global Operations Specialist

Interra International; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Interra International is seeking a bilingual Global Operations Specialist to keep shipments to Central and South America moving and compliant. You will file EEI, manage export documentation, and issue shipping instructions to ocean carriers while keeping Spanish-speaking customers informed.

The role requires at least 1 year in export operations, fluency in English and Spanish, and a sharp eye for detail. You’ll build relationships by phone and email and support Sales to ensure on-time delivery.

Qualifications

• At least 1 year in export operations, export compliance, freight forwarding, or international logistics.
• Fluent English and Spanish, including professional reading and writing in Spanish.
• Working knowledge of U.S. export compliance and AES regulations.
• Sharp attention to detail and a compliance mindset.
• A customer-first approach and the ability to build rapport over the phone.
• Proficiency in Excel and Word.

Responsibilities

• Prepare and file EEI through AES in line with U.S. export regulations.
• Review each shipment and determine the documents it needs by country and commodity.
• Track shipments to the customer, applying Incoterms and capturing all costs.
• Build relationships with customers by phone and in writing, in Spanish.
• Resolve documentation and delivery issues, and work with Sales to keep customers informed.

Skills

Bilingual English/Spanish

Customer communication

Attention to detail

Export compliance knowledge

Relationship building

Education

Bachelor’s degree or equivalent experience (preferred: transportation, international business, or supply chain)

Tools

Excel

Word

Job description

We’re looking for a bilingual Global Operations Specialist to keep our shipments to Central and South America moving and compliant. You’ll file electronic export information and manage export documentation, submit shipping instructions to ocean carriers, and be the person our Spanish-speaking customers trust to keep them informed.

What you’ll do

• Prepare and file EEI through AES in line with U.S. export regulations
• Review each shipment and determine the documents it needs by country and commodity
• Track shipments to the customer, applying Incoterms and capturing all costs
• Build relationships with customers by phone and in writing, in Spanish
• Resolve documentation and delivery issues, and work with Sales to keep customers informed

What you bring

• At least 1 year in export operations, export compliance, freight forwarding, or international logistics
• Fluent English and Spanish, including professional reading and writing in Spanish
• Working knowledge of U.S. export compliance and AES regulations
• Sharp attention to detail and a compliance mindset
• A customer-first approach and the ability to build rapport over the phone
• Proficiency in Excel and Word
• Bachelor’s degree or equivalent experience (preferred: transportation, international business, or supply chain)
• Ability to pass a reference and background check

Interra International is a global leader in the trade supply and distribution of food commodities and ingredients. We also distribute consumer packaged goods to retail and food service industries.