Global Logistics Strategist for Key Accounts

World Courier; North Carolina; Hybrid; USD 65,000 - 90,000; Full time

Job summary

World Courier, part of Cencora, is seeking a Global Logistics Consultant for Strategic Accounts to support our healthcare logistics network in the US. The role coordinates strategic account setup, maintains approvals, and ensures compliant purchasing processes to safeguard service levels across assignments.

Ideal candidates have up to 2 years of experience in related operations, a business-focused education, and PMP or equivalent certification preferred.

Qualifications

• Bachelor's degree in business administration, procurement, operations, customer operations, or a related field, or equivalent experience.
• Less than 2 years of experience in account onboarding, procurement, service workflow coordination, or a related field.
• PMP or equivalent certification preferred.

Responsibilities

• Coordinates basic assigned strategic account setup and maintenance workflows to ensure accurate configuration, timely activation, and controlled changes.
• Maintains approvals, documentation, and system updates required for compliant purchasing access and audit-ready records.
• Monitors account activity and customer inputs and escalates exceptions to protect order continuity and service levels.
• Resolves routine order, return, and service inquiries and escalates complex issues for further action.
• Maintains queue monitoring, case tracking, and workflow tools to support timely response and closure of actions.
• Prepares reference materials and process guidance that improve consistency in customer communications and account servicing.
• Updates supplier and product reference information and performs routine program tasks for account and category operations.

Skills

Strategic thinking

Business acumen

Problem solving

Initiative

Presentation skills

Verbal communication

Written communication

Relationship management

Computer literacy

Education

Bachelor's degree

Job description

World Courier, part of Cencora, is seeking a Global Logistics Consultant for Strategic Accounts to support our healthcare logistics network in the US. The role coordinates strategic account setup, maintains approvals, and ensures compliant purchasing processes to safeguard service levels across assignments.

Ideal candidates have up to 2 years of experience in related operations, a business-focused education, and PMP or equivalent certification preferred.