Global Logistics Import Operations Coordinator

Expeditors International; Folcroft (Delaware County); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading global logistics company seeks a Global Logistics Import Operations Coordinator to join their team in Folcroft, Delaware. This role involves managing the import process, ensuring compliance, and providing exceptional customer service. Candidates should possess a Bachelor's Degree and strong communication skills. The company offers a supportive environment and excellent benefits, promoting career growth and development opportunities.

Benefits

Paid Vacation, Holiday, Sick Time

Medical Health Plan

Life Insurance

Employee Stock Purchase Plan

Training and Development Programs

Qualifications

• Bachelor's Degree required.
• Understanding of air/ocean documentation processes is a plus.
• Effective communication and interpersonal skills are crucial.

Responsibilities

• Ensure smooth and timely freight process flow.
• Accurate data entry and tracking of import files.
• Maintain strong relationships with suppliers.

Skills

Effective interpersonal skills

Organizational skills

Communication

Education

Bachelor's Degree

Job description

Global Logistics Import Operations Coordinator

• Full-time

Become a member of a global community! The international logistics industry is a vital part of global trade; we make the world go round. At Expeditors, we specialize in global supply chain management, emphasizing professionalism, leadership, and a friendly environment that fosters innovation and customer service in logistics. Headquartered in Seattle, Washington, Expeditors is a Fortune 500 company with over 19,000 professionals across 350+ locations worldwide. We provide customized solutions and seamless information systems to meet the complex needs of international trade.

Our mission is to recruit, train, and retain the best logistics and technical experts globally. We promote from within, with over 50% of employees staying five years or more, supported by a unique compensation program that encourages growth and career development.

Scope of Position

Ensure the timely and accurate movement of freight and information, providing exceptional customer service within the Import Department. Responsibilities include:

1. Ensuring smooth and timely freight process flow
2. Accurate and timely data entry into our operating system
3. Tracking and tracing import files as required
4. Utilizing Workflows daily
5. Timely delivery of freight to customers for import shipments
6. Sending documents promptly to customers or brokers for customs clearance
7. Accurate and timely billing to clients and service providers
8. Interacting with customers to arrange international shipments, meeting service standards
9. Maintaining strong relationships with suppliers such as airlines and trucking companies
10. Ensuring compliance with internal policies, operational standards, and external regulations
11. Understanding department processes and seeking efficiency improvements
12. Following and updating customers' standard operating procedures
13. Meeting KPI standards as per company procedures
14. Overseeing communications and timely responses to emails and requests

Qualifications include:

• Bachelor's Degree
• Understanding of air/ocean documentation processes is a plus
• Effective interpersonal skills, including listening, comprehension, and clear communication
• Proactive with strong organizational skills

We offer excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Medical Health Plan
• Life Insurance
• Employee Stock Purchase Plan
• Training and Development Programs