Global Logistics General Manager: Growth & Excellence

CEVA Logistics; Goodyear (AZ); On-site; USD 120,000 - 170,000; Full time

Job summary

CEVA Logistics in Goodyear, USA seeks a General Manager II to oversee a high-volume contract logistics operation, ensuring service quality, profitability and compliance with standards.

You will coordinate customer services across departments, manage staff, drive cost control, safety and continuous improvement initiatives, including Kaizen and LEAN, and lead professional development for the team.

Responsibilities

• Coordinate and provide direction for customer service efforts from all departments.
• Ensure ongoing customer service and maintain customer relations based on contract daily operations.
• Maintain daily communications with the customer to discuss service needs and potential problems.
• Attainment of profit objectives of contracts; provide financial analysis and decision making.
• Develop organic growth and opportunities with existing customers.
• Ensure safety, maintain quality, establish and monitor cost control programs.
• Lead and foster creative problem solving; develop positive professional relationships with customer and within contracts.
• Work with government departments, social groups, etc.
• Provide leadership in coaching, mentoring, personnel selection, professional development.
• Oversee operations management within the company guidelines.
• Oversee operations schedule and staff to meet customer needs and control costs.
• Manage contract staff by writing procedures, testing hiring and training managerial and operational personnel.
• Maintain corporate productivity and quality award programs to recognize outstanding performance.
• Encourage use of Performance Management system and continuous improvement processes.
• Train managers and other personnel in areas helping to achieve contract goals and objectives.
• Establish ongoing programs to ensure continuous improvement, including Kaizen and LEAN.

Job description

CEVA Logistics in Goodyear, USA seeks a General Manager II to oversee a high-volume contract logistics operation, ensuring service quality, profitability and compliance with standards.

You will coordinate customer services across departments, manage staff, drive cost control, safety and continuous improvement initiatives, including Kaizen and LEAN, and lead professional development for the team.