Global Logistics & Customer Success Coordinator

Johnson Matthey; West Chester (Chester County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Retirement Savings (401K Match)

20 days annual PTO

Health Insurance

Tuition Assistance

Parental Leave

Job summary

Johnson Matthey is seeking a Customer Service Logistics Coordinator in West Chester, PA. This role involves planning and processing outbound shipments while ensuring all documentation meets compliance requirements. The successful candidate will collaborate with various teams to monitor on-time delivery performance and act as a logistics advisor.

Must possess a Bachelor’s degree in Logistics or Industrial Engineering and have experience in supply chain operations. The position offers comprehensive benefits including health insurance and a 401K match.

Qualifications

• Experience in manufacturing or supply chain operations is preferred.
• Understanding of import/export regulations and global trade compliance.
• High attention to detail and ability to manage multiple priorities.

Responsibilities

• Plan and process outbound shipments ensuring regulatory compliance.
• Coordinate shipment execution and monitor delivery performance.
• Act as a logistics advisor on customs and route changes.

Skills

Organisational skills

Analytical skills

Communication skills

Education

Bachelor’s degree in Logistics, Industrial Engineering or related discipline

Tools

ERP/MRP systems

Job description

Johnson Matthey is seeking a Customer Service Logistics Coordinator in West Chester, PA. This role involves planning and processing outbound shipments while ensuring all documentation meets compliance requirements. The successful candidate will collaborate with various teams to monitor on-time delivery performance and act as a logistics advisor.

Must possess a Bachelor’s degree in Logistics or Industrial Engineering and have experience in supply chain operations. The position offers comprehensive benefits including health insurance and a 401K match.